Detroitnews FAQ

Answers to your most common questions about Detroitnews.

Quick, simple, and helpful information at a glance.

How do I access the Detroit News website?
Simply type "detroitnews.com" into your web browser's address bar.
What should I do if I can't load the Detroit News website?
First, try refreshing the page or clearing your browser's cache. If that doesn't work, check your internet connection and make sure it is stable. You can also try accessing the website from a different device or using a different browser.
Why am I seeing a 404 error when trying to access a specific article?
This could mean that the article has been removed or moved to a different location. Try searching for the article using the website's search bar or contacting the website's customer service for assistance.
How can I report an error on an article?
At the bottom of each article, there is a "Report a Typo or Correction" link that you can click to notify the website's editors of any errors.
Why am I seeing a "503 Server Unavailable" error when trying to access the website?
This typically means that the website is experiencing a high volume of traffic and is unable to handle the requests. Try refreshing the page or accessing the website at a later time.
How do I subscribe to the Detroit News?
You can go to the website's subscription page or call their customer service hotline for assistance with subscribing.
What should I do if my subscription has lapsed?
Contact the website's customer service to renew your subscription or to inquire about any issues with your account.
How do I change my email address for my subscription?
Login to your account on the website and go to your account settings where you can update your email address.
Why am I not receiving my daily email newsletter from Detroit News?
Check your spam or junk email folder to see if the newsletter was accidentally marked as spam. You can also add the newsletter's email address to your contacts to prevent it from being filtered as spam.
How do I unsubscribe from the daily email newsletter?
At the bottom of the newsletter, there should be an "Unsubscribe" option that you can click to stop receiving the newsletter. You can also contact customer service for assistance with unsubscribing.
Why am I getting a "payment decline" message when trying to renew my subscription?
This could be due to an issue with your payment method. Contact the website's customer service to check if there are any issues with your account or payment method on file.
Can I change my subscription plan?
Yes, you can contact the website's customer service to inquire about changing your subscription plan.
How do I cancel my subscription?
You can go to your account settings on the website or contact customer service to cancel your subscription.
What are the accepted methods of payment for a subscription?
The website accepts major credit and debit cards for subscription payments.
How do I report a delivery issue for the print edition?
Contact the website's customer service to report a delivery issue for the print edition.
Can I view Detroit News articles in other languages?
Yes, you can use the website's translation feature to view articles in other languages.
Why are some articles only available to subscribers?
To view certain articles on the website, a subscription is required as a way to support the work of journalists and maintain the quality of reporting.
How do I report a problem with the website or a particular article?
You can use the "Report a Typo or Correction" link at the bottom of each article or contact customer service for assistance.
Why was my comment removed from an article?
The website has community guidelines that all comments must adhere to. If a comment violates these guidelines, it may be removed by the website's moderators.
How do I request a correction for an inaccurate article?
You can use the "Report a Typo or Correction" link at the bottom of the article or contact customer service with your correction request.
Can I share articles from Detroit News on social media?
Yes, there are social media sharing buttons available on each article for easy sharing on various platforms.
How do I report a problem with the website's mobile app?
You can contact the app's customer support team for assistance or send an email to the app developer's support email address.
Why am I unable to leave comments on articles?
There could be a few reasons for this, such as the comments section being closed or your account being flagged for violating the website's community guidelines. Contact customer service for further assistance.
How do I change my password for my Detroit News account?
You can go to your account settings on the website to change your password. If you have forgotten your password, there is a "Forgot Password" link on the login page that you can use to reset it.
Can I access the Detroit News archives?
Yes, you can access the archives by going to the website's "Archives" section or by using the website's search function.
How do I report an issue with the website's search function?
You can use the "Report a Typo or Correction" link at the bottom of the search results page or contact customer service for assistance.
Can I suggest a story idea to Detroit News?
Yes, you can contact the website's editors with your story idea. Some newsrooms also have a specific email address or form for submitting story ideas, so be sure to check the website for more information.
Is there a mobile version of the website?
Yes, you can access the website on your mobile device's web browser, or you can download the Detroit News app from the App Store or Google Play Store.
How can I contact a specific journalist at Detroit News?
You can find contact information for the website's journalists on their individual author pages or by reaching out to the website's newsroom.
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