What is mynewsdesk?
Mynewsdesk is an online platform that helps organizations manage and distribute their digital content.
I cannot log in to my mynewsdesk account. What should I do?
Make sure you are using the correct email address and password. If you have forgotten your password, click on the Forgot password option and follow the instructions.
How do I create a newsroom on mynewsdesk?
To create a newsroom, log in to your mynewsdesk account and go to the Settings section. Then, click on Newsrooms and follow the instructions to create your newsroom.
My newsroom content is not appearing on my newsroom page.
Check the visibility settings of your content. If you have set it to be visible only to a specific audience, it may not appear on your newsroom page for all users to see.
Why are my images not uploading to my newsroom?
Make sure your image is in the correct format (JPEG, PNG, or GIF) and does not exceed the maximum file size limit (25MB). You can also try clearing your browser's cache and trying again.
How can I edit or delete a piece of content on my newsroom?
To edit or delete a piece of content, go to your newsrooms Content section and click on the Edit or Delete option next to the specific content.
I'm receiving an error message while trying to publish my newsroom.
Check for any missing or incorrect information in your newsrooms settings. You may also want to try refreshing the page or using a different browser.
Can I schedule content to be published at a specific time on my newsroom?
Yes, you can schedule content to be published at a specific time by using the Scheduled option while creating or editing your content.
I cannot see my newsroom on a mobile device.
Make sure you are using a supported device and browser. You may also need to clear your mobile browsers cache and cookies.
How do I add social media sharing buttons to my newsroom?
Go to your newsrooms Settings section and click on Social media settings. Then, select the social media platforms you want to add sharing buttons for and save your changes.
My newsroom is not loading properly.
Try refreshing the page or clearing your browsers cache and cookies. If the issue persists, contact mynewsdesk support for further assistance.
How do I change the language of my newsroom?
Go to your newsrooms Settings section and click on Languages. Then, select the language you want to change your newsroom to and save your changes.
Can I customize the design of my newsroom?
Yes, you can customize the design of your newsroom by going to the Design section in your newsrooms Settings.
How do I add a press release to my newsroom?
To add a press release, go to your newsrooms Content section and click on the Create content button. Then, select Press release and follow the instructions.
Can I add videos to my newsroom?
Yes, you can add videos to your newsroom by using the Embed feature when creating or editing a piece of content.
How do I add images to my newsroom?
To add images, go to your newsrooms Content section and click on the Create content button. Then, select Image and follow the instructions.
I want to change the email address associated with my newsroom. How can I do that?
Go to your newsrooms Settings section and click on Account settings. Then, click on Change email address and follow the instructions.
I am not receiving email notifications from mynewsdesk.
Make sure your email address associated with your mynewsdesk account is correct. You may also want to check your spam or junk folder to see if the emails are there.
How can I add a journalist to my mailing list?
To add a journalist to your mailing list, go to your newsrooms Contacts section and click on Add contacts. Then, select Journalist and enter their details.
How do I share my newsroom on social media?
Go to your newsrooms Share section and click on the social media platform you want to share it on. Then, follow the instructions to share your newsroom.
My newsroom is not indexed by search engines.
Make sure you have enabled the Allow search engines to index my newsroom setting in your newsrooms Settings section. It may take some time for search engines to index your newsroom.
How do I add a document or PDF to my newsroom?
To add a document or PDF, go to your newsrooms Content section and click on the Create content button. Then, select Document and follow the instructions.
I cannot find a specific piece of content on my newsroom.
Use the search bar at the top of your newsrooms page to search for the content by title or keyword. You can also check your newsrooms Content or Draft sections to see if it was accidentally unpublished.
I want to change the name of my newsroom. How can I do that?
Go to your newsrooms Settings section and click on General settings. Then, click on Change newsroom name and follow the instructions.
How often should I update my newsroom?
It is recommended to update your newsroom at least once a month, but the frequency can depend on your organizations needs and news cycle.
I have an urgent issue with mynewsdesk. How can I contact support?
You can contact mynewsdesk support by filling out the contact form on their support page or by emailing [email protected]. You can also try reaching out to them through their social media channels.
