123FormBuilder FAQ

Answers to your most common questions about 123formbuilder.

Quick, simple, and helpful information at a glance.

What is 123formbuilder?
123formbuilder is a popular online form builder that allows users to create custom forms for various purposes such as surveys, registrations, and online payments.
Why am I not receiving form submissions?
There could be several reasons for this, such as incorrect email settings, form submissions being blocked by spam filters, or a misconfiguration in your forms notification settings. Check your email settings and make sure you have received a confirmation email from 123formbuilder. If the problem persists, contact 123formbuilder support for further assistance.
How do I embed a form on my website?
To embed a form on your website, go to the Publish section in your form builder and select the Embed option. Then copy the code provided and paste it into your websites HTML code. For more detailed instructions, you can refer to this article: https://www.123formbuilder.com/docs/how-to-embed-your-form-on-a-website
Why is my form not loading on mobile devices?
This may be due to a compatibility issue with the mobile device or a misconfiguration in the forms settings. Check the forms display settings and make sure the mobile responsive option is enabled. If the issue persists, contact 123formbuilder support for further assistance.
Can I export form submissions to Excel?
Yes, you can export form submissions to Excel by going to the Submissions section in your form builder and selecting the Excel option under the Export menu. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-export-your-submissions-in-excel
How do I add a file upload field to my form?
To add a file upload field to your form, simply drag and drop the File Upload field from the left-side menu into your form builder. For detailed instructions, you can refer to this article: https://www.123formbuilder.com/docs/how-to-add-a-file-upload-field-to-your-form
Can I edit submitted form data?
Yes, you can edit submitted form data by going to the Submissions section in your form builder and selecting the edit option for the specific submission you want to modify. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-edit-form-submissions-after-they-have-been-submitted
Why am I getting spam submissions on my form?
This could be due to a lack of spam protection measures in your form or a misconfiguration in the forms security settings. Add CAPTCHA or reCAPTCHA to your form to prevent spam submissions. For more detailed instruction, you can refer to this article: https://www.123formbuilder.com/docs/how-to-prevent-spam-submissions
How do I add a payment field to my form?
To add a payment field to your form, simply drag and drop the payment field from the left-side menu into your form builder. For more detailed instructions, you can refer to this article: https://www.123formbuilder.com/docs/how-to-add-a-payment-field-to-your-form
Is 123formbuilder compliant with GDPR?
Yes, 123formbuilder is compliant with GDPR (General Data Protection Regulation). The platform has implemented the necessary steps to protect user data and has updated its Terms of Service and Privacy Policy to be compliant with GDPR regulations.
How can I integrate my form with other apps?
123formbuilder offers various integrations with popular apps such as Google Analytics, MailChimp, and PayPal. Go to the Integrations section in your form builder to set up the desired integration. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-integrate-your-form-with-other-apps
Can I customize the design of my form?
Yes, you can customize the design of your form by going to the Design section in your form builder. You can change the background, fonts, colors, and layout of your form to match your brand or preference. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-customize-the-design-of-your-form
Why is my form not saving updates?
This could be due to an unstable internet connection or a browser issue. It is recommended to clear your browsers cache and cookies or try using a different browser to see if the issue persists. If the problem continues, contact 123formbuilder support for further assistance.
How many forms can I create with 123formbuilder?
The number of forms you can create depends on your selected plan. The free version allows you to create 5 forms, while the premium plans have higher limits. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-many-forms-can-i-create
How can I duplicate a form?
To duplicate a form, go to the Forms section in your form builder and click on the Duplicate icon next to the form you want to copy. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-duplicate-a-form
Can I add a form to my Facebook page?
Yes, you can add a form to your Facebook page by using the 123formbuilder Facebook app. Go to the Publish section in your form builder and select the Facebook tab to get started. For more detailed instructions, you can refer to this article: https://www.123formbuilder.com/docs/how-to-add-forms-to-your-facebook-page
Why am I being charged for my form?
123formbuilder offers free and paid plans with different features. If you have exceeded the limitations of the free plan, you will be automatically upgraded to a paid plan. Check your forms submissions and features to determine the reason for the charges. If you believe there has been an error, contact 123formbuilder support for further assistance.
How do I switch between form templates?
To switch between form templates, go to the Settings section in your form builder and select the Change Template option. You can choose from the available templates or import your own. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-change-your-form-template
Can I add a quiz to my form?
Yes, you can create quizzes in your form by using the Quiz field in the form builder. You can assign points to different answer options and set a scoring system to grade your quiz. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-create-a-quiz
How do I delete a form?
To delete a form, go to the Forms section in your form builder and find the form you want to delete. Click on the Form Settings icon and select the Delete Form option. For more details, you can refer to this article: https://www.123formbuilder.com/docs/how-to-delete-a-form
How can I change the language of my form?
To change the language of your
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