What is 9now?
9now is a streaming service that allows you to watch live and on-demand content from Channel 9, 9Gem, 9Go!, 9Life, and other affiliated channels.
Can I access 9now for free?
Yes, 9now is a free service. However, some content may require a subscription or payment.
Why can't I stream any content on 9now?
There could be several reasons why you can't stream content on 9now. These could include internet connectivity issues, server downtime, or a problem with your device. Try troubleshooting your internet connection and device, or check the 9now website or social media for server updates.
How do I create an account on 9now?
To create an account on 9now, click on the "Sign Up" button located on the top right corner of the website or app. You can also sign up using your Google or Facebook account.
Why can't I log into my 9now account?
If you're having trouble logging into your 9now account, make sure you're using the correct email and password. You can also try resetting your password or clearing your browser's cache and cookies.
Can I watch 9now on my smart TV?
Yes, 9now is available on various smart TVs, including Samsung, LG, Sony, and Hisense. You can download the app directly from your TV's app store.
Why is the video quality on 9now poor?
Poor video quality on 9now could be due to a slow internet connection, high traffic on the server, or a problem with the device you're using. Try troubleshooting your internet connection or try accessing 9now on a different device.
Can I download content on 9now to watch offline?
Yes, you can download select shows and movies on 9now to watch offline. However, this feature is only available to subscribers of the 9now Premium service.
Why are some shows on 9now inaccessible in my region?
Some shows on 9now may be restricted to certain regions due to licensing agreements. If you're in a different region, you may not be able to access certain content.
How do I watch live TV on 9now?
To watch live TV on 9now, click on the "Live TV" tab on the website or app. You can also access the live stream of each channel by clicking on its respective logo on the homepage.
Why am I seeing a content restriction message on 9now?
This message appears when you're trying to access content that requires a subscription or payment. Make sure you're logged in and have a valid subscription before accessing the content.
Why is the content on 9now not available in HD?
The availability of content in HD on 9now depends on the network and the device you're using. Some content may only be available in standard definition.
How do I report a technical issue on 9now?
If you encounter a technical issue on 9now, you can report it by filling out the form on the "Contact Us" page of the website. You can also report the issue on social media or through the in-app feedback feature.
Can I watch 9now outside of Australia?
No, 9now is only available for streaming within Australia. If you're traveling outside of Australia, you will not be able to access 9now.
Why can't I watch 9now on my mobile device?
Make sure you have the latest version of the 9now app and your device's operating system is up to date. If the problem persists, try uninstalling and reinstalling the app, or contact 9now customer support for further assistance.
How do I cancel my 9now Premium subscription?
To cancel your 9now Premium subscription, log into your account and go to the "My Account" page. Click on the "Premium Subscription" tab and select "Cancel Subscription." Your subscription will remain active until the end of the current billing cycle.
Can I change my 9now Premium subscription plan?
Yes, you can change your 9now Premium subscription plan by going to the "My Account" page and clicking on the "Premium Subscription" tab. Select the plan you want to switch to and follow the prompts.
Why am I getting a "video unavailable" error on 9now?
This error usually occurs when the content is unavailable or has been removed from the platform. If you're getting this error for a specific show or movie, try accessing it on a different device or contact 9now customer support for assistance.
How do I report a broken link or video on 9now?
To report a broken link or video on 9now, use the "Report" button located below the video player. You can also report the issue through the "Contact Us" form on the website.
Can I download content from 9now to an external device?
No, the download feature on 9now only allows you to download content within the app for offline viewing.
How do I enable subtitles on 9now?
To enable subtitles on 9now, click on the "Subtitles" button on the bottom right corner of the video player. You can choose from a list of available languages.
Why am I experiencing buffering issues on 9now?
Buffering issues on 9now can be caused by a slow internet connection or high traffic on the server. Try troubleshooting your internet connection or try accessing 9now during off-peak hours.
How can I give feedback or suggestions to 9now?
You can give feedback or suggestions to 9now through the in-app feedback feature or by filling out the form on the "Contact Us" page of the website.
Why is my browser not supported on 9now?
9now is optimized for the latest versions of Google Chrome, Safari, Firefox, and Microsoft Edge. If you're using an unsupported browser, some features on 9now may not work properly.
How can I watch 9now with closed captions for the hearing impaired?
To watch 9now with closed captions, click on the "CC" button on the bottom right corner of the video player and select "On." You can also adjust the font, color, and size of the captions from the same menu.
Is there a parental control feature on 9now?
Yes, you can set up a PIN code to restrict access to certain content on 9now. This feature is available in the "My Account" section of the website or app.
Why am I getting a "content not available" error on 9now?
This error usually occurs when the content has expired or has been removed from the platform. Try accessing the content at a later time or contact 9now customer support for assistance.
