About You FAQ

Answers to your most common questions about About You.

Quick, simple, and helpful information at a glance.

What is aboutyou?
Aboutyou is an online platform for creating personal profiles and connecting with others.
How do I sign up for aboutyou?
To sign up for aboutyou, go to our website and click on the "Sign Up" button. Then, fill out the required information and follow the prompts to complete your profile.
I forgot my password. How can I reset it?
If you forgot your password, click on the "Forgot Password" link on the login page. You will be prompted to enter your email address and a password reset link will be sent to you.
Can I change my username on aboutyou?
Yes, you can change your username by going to your account settings and clicking on the "Edit Profile" button.
I can't upload photos to my profile. What should I do?
Make sure the photos you are trying to upload are in a supported format (JPEG, PNG, GIF) and are within the size limit (10MB). If you continue to have trouble, try using a different browser or clearing your cache and cookies.
How can I edit my profile information?
To edit your profile information, go to your account settings and click on the "Edit Profile" button. You can then make any necessary changes and save them.
Can I delete my account on aboutyou?
Yes, you can delete your account by going to your account settings and clicking on the "Delete Account" button. Keep in mind that this action is permanent and cannot be undone.
My account was hacked. What should I do?
If you believe your account has been hacked, immediately change your password and enable two-factor authentication for added security. You can also report the incident to us through our contact page.
Why can't I access some features on aboutyou?
Some features on aboutyou may only be available to premium members. To access these features, you may need to upgrade your account.
How can I report inappropriate content or behavior on aboutyou?
If you come across any inappropriate content or behavior on aboutyou, please report it to us through our contact page. We take all reports seriously and will investigate the issue.
Is aboutyou safe to use?
Aboutyou takes the security and privacy of our users very seriously. We have strict measures in place to protect your information and ensure a safe online environment.
Can I block or unfriend someone on aboutyou?
Yes, you can block or unfriend someone on aboutyou by going to their profile and clicking on the "Block" or "Unfriend" button.
I am not receiving notifications from aboutyou. What could be the issue?
Make sure your notification settings are turned on in your account settings. If they are turned on and you are still not receiving notifications, check your email spam folder to ensure they are not being filtered out.
How can I search for people on aboutyou?
You can search for people on aboutyou by using the search bar at the top of the page. You can search for specific names, usernames, or keywords.
Can I connect with people outside of my network on aboutyou?
Yes, you can connect with people outside of your network by sending a friend request or joining a group they are a part of.
I'm having trouble adding information to my profile. What could be the problem?
Make sure you are filling out all required fields and that the information you are trying to add is appropriate for the platform. If the issue persists, try logging out and back in or using a different browser.
How can I change the privacy settings for my profile?
To change your privacy settings, go to your account settings and click on the "Privacy" tab. From there, you can customize who can see your profile and what information is visible.
My notifications are not updating. How can I fix this?
Try refreshing your page or logging out and back in again. If the issue persists, try clearing your cache and cookies.
Can I share my profile on other social media platforms?
Yes, you can share your profile on other social media platforms by clicking on the "Share" button on your profile page.
How can I report a bug or technical issue on aboutyou?
If you encounter a bug or technical issue on aboutyou, please report it to us through our contact page. Our team will work to fix the issue as soon as possible.
Does aboutyou have a mobile app?
Currently, aboutyou does not have a mobile app. However, our website is mobile-friendly and can be accessed on any device.
How can I change my email address on aboutyou?
To change your email address, go to your account settings and click on the "Edit Profile" button. From there, you can change your email address and save the changes.
I'm having trouble adding friends on aboutyou. What should I do?
Make sure you are using the correct username or email address when trying to add a friend. If the issue persists, try refreshing the page or sending a friend request through their profile page.
Can I change the language on aboutyou?
Currently, aboutyou is only available in English. We are working to expand to other languages in the future.