What is Acculynx?
Acculynx is a cloud-based project management tool designed for contractors in the construction industry.
How do I log into my Acculynx account?
You can log into your Acculynx account by going to the Acculynx website and clicking on the "Login" button in the top right corner. Alternatively, you can access the login page directly at https://app.acculynx.com/login.
I forgot my Acculynx password. How can I reset it?
To reset your Acculynx password, go to the login page and click on the "Forgot Password" link. You will be prompted to enter your email address and a password reset link will be sent to your email.
What should I do if I encounter an error message when using Acculynx?
If you encounter an error message, try refreshing the page or logging out and logging back in. If the error persists, you can contact Acculynx support for assistance.
How do I add a new project in Acculynx?
To add a new project, go to the "Projects" tab and click on the "Add Project" button. From there, you can fill in the necessary project details and save it.
I accidentally deleted a project. Can I retrieve it in Acculynx?
Yes, you can retrieve deleted projects in Acculynx. Go to the "Project Archive" tab and click on the "Recover" button next to the project you want to restore.
How do I upload documents to Acculynx?
You can upload documents by going to the "Documents" tab and clicking on the "Upload Documents" button. You can choose to upload a file from your computer or from a file sharing service like Dropbox or Google Drive.
What is the maximum file size for document uploads in Acculynx?
The maximum file size for document uploads in Acculynx is 50mb.
How can I schedule appointments in Acculynx?
To schedule appointments, click on the "Calendar" tab and select the date and time you want to schedule the appointment for. Then click on the "Add Appointment" button and fill in the necessary details.
Can I assign tasks to team members in Acculynx?
Yes, you can assign tasks to team members by going to the "Tasks" tab and clicking on the "Add Task" button. You can then select the team member you want to assign the task to and add a due date.
I'm having trouble adding contacts in Acculynx. What should I do?
If you're having trouble adding contacts, make sure you have filled in all the required fields and that the contact information is entered correctly. If you still encounter issues, you can contact Acculynx support for assistance.
How do I change my account settings in Acculynx?
To change your account settings, click on the "Account" tab and select "Settings." From there, you can update your personal and company information, as well as your email and password.
I am not receiving email notifications from Acculynx. How can I fix this?
First, check your spam or junk folder to see if the emails are being filtered there. If not, make sure the correct email address is associated with your account. You can check this in the "Account" tab under "Settings." If the issue persists, contact Acculynx support for further assistance.
Can I integrate Acculynx with other software?
Yes, Acculynx offers integrations with QuickBooks, EagleView, and a few other software. You can find a list of available integrations in the "Integrations" tab of your account settings.
Is there a mobile app for Acculynx?
Yes, Acculynx offers a mobile app for both iOS and Android devices. You can download the app from the App Store or Google Play Store.
How do I invite team members to my Acculynx account?
To invite team members, go to the "Account" tab and select "Users." Click on the "Invite Team Members" button and enter their email addresses. They will receive an invitation to join your account.
I'm experiencing slow performance in Acculynx. What could be causing this?
Slow performance in Acculynx could be caused by a poor internet connection or a large amount of data in your account. If the issue persists, contact Acculynx support for assistance.
Can I share documents with clients in Acculynx?
Yes, you can share documents with clients by uploading them to the "Customer Portal" tab and selecting the clients you want to share them with.
Is there a limit to the number of projects I can have in Acculynx?
No, there is no limit to the number of projects you can have in Acculynx.
How can I track my team's progress in Acculynx?
You can track your team's progress by going to the "Reporting" tab and selecting the desired report to view. Acculynx offers several different reports to track various aspects of your team's progress.
Can I customize my dashboard in Acculynx?
Yes, you can customize your dashboard by clicking on the "Edit Dashboard" button at the top of the page. You can add or remove widgets and rearrange them as desired.
How do I cancel my Acculynx subscription?
To cancel your Acculynx subscription, go to the "Account" tab and select "Billing." From there, click on the "Cancel Subscription" button. Keep in mind that this will permanently delete all data associated with your account.
Is there a free trial for Acculynx?
Yes, Acculynx offers a free 14-day trial for new users. You can sign up for the trial on the Acculynx website.
Where can I find tutorials and resources for using Acculynx?
Acculynx offers a Help Center on their website where you can find tutorials, guides, and resources for using the platform. You can access it at https://help.acculynx.com/.
How do I contact Acculynx support?
You can contact Acculynx support by calling their toll-free number at 1-800-777-1489 or by submitting a support ticket through the Help Center.
I'm still unsure how to use certain features in Acculynx. Is there someone who can assist me?
Yes, Acculynx offers personalized training sessions with their customer success team. You can schedule a session by contacting Acculynx support.
