Acorns FAQ

Answers to your most common questions about Acorns.

Quick, simple, and helpful information at a glance.

What is Acorns?
Acorns is a popular micro-investing app that helps you save and invest your spare change.
How does Acorns work?
Acorns works by rounding up your purchases to the nearest dollar and investing the spare change into a diversified portfolio of stocks and bonds.
How can I sign up for Acorns?
You can sign up for Acorns by downloading the app on your mobile device and following the prompts to set up your account.
What types of accounts does Acorns offer?
Acorns offers both individual and joint investment accounts, as well as retirement accounts such as Traditional and Roth IRA.
How much does it cost to use Acorns?
Acorns charges a monthly fee for its services, ranging from $1 to $5 depending on the type of account and features you choose.
Can I cancel my Acorns account?
Yes, you can cancel your Acorns account at any time by contacting their customer support team.
How do I deposit money into my Acorns account?
You can deposit money into your Acorns account by linking a bank account or credit/debit card.
How do I withdraw money from my Acorns account?
You can withdraw money from your Acorns account by initiating a withdrawal request through the app.
Can I make manual deposits or withdrawals on Acorns?
Yes, you can make manual deposits or withdrawals on Acorns, but there may be fees involved.
Is Acorns safe to use?
Yes, Acorns takes security and privacy very seriously and uses industry-standard encryption to protect your personal information and money.
What is the round-up feature on Acorns?
The round-up feature on Acorns automatically invests your spare change from purchases into your investment account.
Why am I not seeing my round-up investments on Acorns?
This could be due to a delay in processing transactions or a technical issue. Try restarting the app or contacting customer support for assistance.
Can I change my round-up settings?
Yes, you can change your round-up settings at any time by going to the 'Round-Ups' section in the app.
What is the Acorns Spend card?
The Acorns Spend card is a debit card linked to your Acorns account that allows you to invest and earn rewards on everyday purchases.
Why is my Acorns Spend card not working?
This could be due to a technical issue or insufficient funds in your Acorns account. Contact customer support for assistance.
Can I use my Acorns Spend card internationally?
Yes, you can use your Acorns Spend card internationally, but there may be foreign transaction fees involved.
What is a dividend on Acorns?
A dividend is a distribution of a portion of a company's earnings to their shareholders, which is automatically reinvested on Acorns.
Why am I not seeing my dividends on Acorns?
This could be due to a delay in processing dividends or a technical issue. Contact customer support for assistance.
Can I withdraw my dividends from Acorns?
Yes, you can withdraw your dividends from Acorns, but there may be fees involved.
What is the referral program on Acorns?
The referral program on Acorns allows you to earn bonuses by inviting friends to join the app.
How do I refer friends on Acorns?
You can refer friends on Acorns by sending them your unique referral link through the app.
Why am I not receiving my referral bonuses on Acorns?
This could be due to your friend not using your referral link or not meeting the requirements for the referral bonus. Contact customer support for assistance.
Can I transfer my Acorns account to another person?
No, Acorns accounts are non-transferable and can only be used by the individual who created the account.
What should I do if I forgot my Acorns account password?
You can reset your Acorns account password by clicking 'Forgot Password?' on the login page and following the prompts.
Can I have multiple Acorns accounts?
No, Acorns only allows one account per individual.
Why am I seeing an error message on Acorns?
This could be due to a technical issue or a problem with your account. Try restarting the app or contact customer support for assistance.
Can I report a bug or issue on Acorns?
Yes, you can report a bug or issue by contacting Acorns' customer support team or using the 'Help' section in the app.
Where can I find more information about Acorns' fees and services?
You can find more information about Acorns' fees and services on their website at https://www.acorns.com/pricing/.
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