What is Altinn?
Altinn is an online portal for Norwegian businesses and individuals to interact with government agencies and complete various administrative tasks.
How do I access Altinn?
You can access Altinn by visiting the website, altinn.no, and logging in with your BankID or Buypass identification.
I am receiving an error message when trying to log in with my BankID, what should I do?
Make sure you have the latest version of Java installed on your computer. If the issue persists, try using a different internet browser or contact the Altinn support team for assistance.
Can I use Altinn on my mobile phone?
Yes, Altinn has a mobile app available for iOS and Android devices. It can be downloaded from the App Store or Google Play.
I am trying to register my business on Altinn, but I am not able to find the correct form. What should I do?
You can use the "Help" function on Altinn or contact the Altinn support team for guidance on which form to use for your specific business registration.
I have forgotten my login information for Altinn. How can I retrieve it?
If you have forgotten your login information, you can click on the "Forgot username or password" link on the login page and follow the instructions to retrieve it.
Can I delegate my Altinn tasks to another person?
Yes, Altinn has a delegation feature that allows you to delegate tasks to another person. You can find more information on how to delegate tasks on the Altinn website.
I am submitting a form on Altinn, but I am receiving an error message saying "Invalid format". What does this mean?
This error message means that the information you have entered does not meet the required format. Please review the form and make sure all information is entered correctly.
I am trying to upload a document on Altinn, but it is not appearing in the list of attachments. What should I do?
Make sure that the document you are trying to upload meets the file type and size requirements listed on the Altinn website. If the document still does not appear, try using a different internet browser or contact the Altinn support team for assistance.
I have submitted a form on Altinn, but I need to make changes to it. Can I edit the form after submission?
No, once a form is submitted on Altinn, it cannot be edited. If you need to make changes, you will need to submit a new form.
I have received a notification saying my case on Altinn has been rejected. What does this mean?
This means that the government agency has not approved your submission and requires more information or corrections. You will need to make the necessary changes and resubmit the form.
I am trying to register a new address on Altinn, but I am receiving a message saying the address is not valid. What should I do?
Make sure you are using an officially registered address in Norway. You can check the address with the Norwegian Postal Service or contact the Altinn support team for assistance.
Can I create a separate login for my business on Altinn?
Yes, you can create a separate login for your business by registering the business on Altinn as a separate entity.
I am trying to submit a form on Altinn, but the system is not saving my changes. What should I do?
Make sure you are using a supported internet browser and that it is updated to the latest version. If the issue persists, contact the Altinn support team for assistance.
I have received a notification saying my case on Altinn has been closed. Can I still access it?
No, once a case is closed, it can no longer be accessed on Altinn. If you need to retrieve information from the case, you will need to contact the relevant government agency.
Can I authorize someone else to act on my behalf on Altinn?
Yes, you can authorize another person to act on your behalf by using the delegation feature on Altinn.
I am trying to submit a form on Altinn, but it is taking a long time to load. What should I do?
This may be due to a slow internet connection. Try using a different internet connection or contact the Altinn support team for assistance.
I am receiving an error message saying my login has timed out on Altinn. What does this mean?
This means that you have been logged out of the system due to inactivity. You will need to log in again to continue working.
I have submitted a form on Altinn, but I have not received a confirmation email. Is my form still submitted?
Yes, your form is still submitted even if you have not received a confirmation email. You can check the status of your submission on the "My messages and forms" page under "My account" on Altinn.
Can I export my tax return from Altinn to another software for editing?
No, you can only edit and submit your tax return on Altinn. You cannot export it to another software.
I am trying to change my email address on Altinn, but it is not accepting the new address. What should I do?
Make sure the new email address is valid and not already registered on Altinn. If the issue persists, contact the Altinn support team for assistance.
Is there a fee for using Altinn?
No, there is no fee for using Altinn. However, you may have to pay a fee for certain services requested through Altinn, such as registering a business.
I have received a notice from Altinn saying I have overdue payments. What does this mean?
This means that you have outstanding payments that need to be paid to the government agency. You can view and pay the invoices on Altinn under "My invoices" under "My account".
I am trying to log in to Altinn, but it is saying my BankID is already in use. What should I do?
This may be due to using the same BankID on multiple devices. Make sure you have logged out of all other devices and try logging in again. If the issue persists, contact the Altinn support team for assistance.
Can I pay my taxes on Altinn?
Yes, you can pay your taxes on Altinn through the "Pay taxes" service. You will need to have a BankID or credit/debit card for payment.
I am trying to submit a form on Altinn, but it is saying I do not have the required permits. What should I do?
Make sure you have obtained all necessary permits and licenses before submitting the form. If the issue persists, you may contact the relevant government agency for more information.
