Amazon Freevee FAQ

Answers to your most common questions about Amazon Freevee.

Quick, simple, and helpful information at a glance.

What is Amazon Freevee?
Amazon Freevee is a streaming service offered by Amazon that allows users to access a select library of movies, TV shows, and documentaries for free.
How do I access Amazon Freevee?
You can access Amazon Freevee through the Prime Video app or on the Amazon website.
Do I need an Amazon Prime membership to use Amazon Freevee?
No, Amazon Freevee is available for all users, regardless of their Amazon Prime membership status.
How do I find content on Amazon Freevee?
You can browse the free content on Amazon Freevee by clicking on the "Free to Me" tab on the Prime Video app or by selecting the "Free with Ads" category on the Amazon website.
Can I download content from Amazon Freevee to watch offline?
No, downloading is not currently available for content on Amazon Freevee.
Why am I getting an error message when trying to watch a show on Amazon Freevee?
There may be a temporary issue with the service. Try refreshing the page or restarting the app. If the issue persists, contact Amazon customer support.
Can I watch Amazon Originals on Freevee?
No, Amazon Originals are not available on Freevee. They can be accessed through an Amazon Prime membership.
Are there any ads on Amazon Freevee?
Yes, there are ads that play before and during the content on Amazon Freevee.
Can I skip the ads on Amazon Freevee?
No, you cannot skip the ads on Amazon Freevee. They are an integral part of the free streaming service.
Can I use subtitles on Amazon Freevee?
Yes, subtitles are available for select titles on Amazon Freevee.
How do I change the audio or subtitle settings on Amazon Freevee?
You can change the settings on the Prime Video app or on the Amazon website while watching a show.
Can I watch Amazon Freevee on multiple devices at the same time?
Yes, you can watch Amazon Freevee on multiple devices at the same time, as long as they are linked to the same Amazon account.
Is there a time limit for watching content on Amazon Freevee?
No, there is no time limit for watching content on Amazon Freevee. You can access the free content as long as it is available on the service.
Can I access Amazon Freevee in other countries?
Availability of Amazon Freevee varies by country, so it may not be available everywhere. However, you can access the service while traveling to another country if it is available there.
Why is a show or movie I was watching no longer available on Amazon Freevee?
The library of content on Amazon Freevee is constantly changing, and titles may be removed from the service. Try searching for a similar title or browsing the new available options.
Can I watch live TV on Amazon Freevee?
No, Amazon Freevee does not offer live TV.
Why am I being asked to sign in to my Amazon account when trying to watch a show on Freevee?
You need to be signed in to your Amazon account to access Amazon Freevee.
Are there any parental control options on Amazon Freevee?
Yes, you can set parental controls on your Amazon account to restrict access to certain content on Amazon Freevee.
What happens if I accidentally rent or purchase a title from Amazon Freevee?
Contact Amazon customer support for assistance. They may be able to refund or credit your account for the accidental purchase.
Does Amazon Freevee offer 4K or HDR content?
No, Amazon Freevee does not currently offer 4K or HDR content. This is only available with an Amazon Prime membership.
How do I cancel my Amazon Freevee subscription?
There is no subscription for Amazon Freevee as it is a free service. You can simply stop using the service whenever you wish.
Can I access Amazon Prime Video add-ons with Amazon Freevee?
No, Amazon Prime Video add-ons such as HBO or Showtime are not available on Freevee. They can only be accessed through an Amazon Prime membership.
Is there a limit to how much content I can watch on Amazon Freevee?
No, there is no limit to the amount of content you can watch on Amazon Freevee.
Can I request a specific title to be added to Amazon Freevee?
No, there is currently no option to request specific titles to be added to Amazon Freevee. However, the library of free content is regularly updated.
Is there a way to provide feedback on my experience with Amazon Freevee?
Yes, you can submit feedback to Amazon through their customer support page or on the Prime Video app.
Are there any age restrictions for using Amazon Freevee?
Yes, you must be 18 years or older to use Amazon Freevee.
Can I watch Amazon Freevee on my Smart TV?
Yes, you can watch Amazon Freevee on supported Smart TVs with the Prime Video app.
Is there an option to purchase or rent titles on Amazon Freevee?
No, Amazon Freevee only offers free content. For purchasing or renting options, you can access the Amazon Prime Video store with a Prime membership.