Amegy Bank FAQ

Answers to your most common questions about Amegybank.

Quick, simple, and helpful information at a glance.

What is AmegyBank?
AmegyBank is a subsidiary of Zions Bancorporation, a financial services company based in Houston, Texas.
How do I open an account with AmegyBank?
You can open an account with AmegyBank by visiting a branch location or by applying online.
How do I log in to my AmegyBank online account?
You can log in to your AmegyBank online account by visiting the official website and entering your login credentials.
I am having trouble logging in to my AmegyBank online account. What should I do?
If you are having trouble logging in, you can click on the Forgot Username/Password? link on the login page to reset your credentials.
Can I access my AmegyBank account through a mobile app?
Yes, AmegyBank offers a mobile app for both iOS and Android devices. You can download it from the App Store or Google Play.
What is the daily spending limit on my AmegyBank Visa debit card?
The daily spending limit on your AmegyBank Visa debit card is $3,000.
How do I report a lost or stolen debit card?
To report a lost or stolen debit card, you can call AmegyBanks customer service line at 1-800-287-0046.
What should I do if I suspect fraudulent activity on my AmegyBank account?
If you suspect fraudulent activity, you should contact AmegyBank immediately at 1-800-287-0046 to report it and prevent further unauthorized transactions.
Can I deposit a check using AmegyBanks mobile app?
Yes, you can deposit a check using AmegyBanks mobile app by selecting the Mobile Deposit option and following the prompts.
I am unable to deposit a check using AmegyBanks mobile app. What could be the issue?
Ensure that the check is properly endorsed, all information is legible, and the check amount is within the deposit limits. If the issue persists, you can contact customer service for assistance.
Can I transfer funds between my AmegyBank accounts?
Yes, you can transfer funds between your AmegyBank accounts by using the transfer option in your online account.
How long does it take for a wire transfer to be completed through AmegyBank?
It typically takes one business day for domestic wire transfers to be completed and two to five business days for international wire transfers.
What is the fee for using an out-of-network ATM with my AmegyBank debit card?
The fee for using an out-of-network ATM with your AmegyBank debit card is $2.50 per transaction.
I received an error message while trying to make a transaction. What does it mean?
Error messages can vary, but if you are unsure of the error, you can contact customer service for assistance.
How do I set up eStatements for my AmegyBank account?
You can enroll in eStatements by selecting the eStatements option in your online account and following the prompts.
I am having trouble accessing my eStatements on my AmegyBank account. What should I do?
Contact customer service for assistance with accessing your eStatements.
Can I schedule recurring payments on my AmegyBank account?
Yes, you can schedule recurring payments for bills and other expenses through your online account.
How can I update my contact information for my AmegyBank account?
You can update your contact information by logging into your online account and selecting the Update Profile option.
I am unable to apply for a loan on the AmegyBank website. What could be the issue?
Make sure you are filling out all the required information accurately. If the issue persists, you can contact customer service for assistance.
Can I make loan payments through my AmegyBank account?
Yes, you can set up a loan payment through your online account or by visiting a branch location.
What are the hours of operation for AmegyBank branch locations?
Branch hours vary by location, but most are open from 9:00 a.m. to 5:00 p.m. Monday through Friday and some are open on Saturdays.
How can I request a replacement debit card for my AmegyBank account?
You can request a replacement debit card by visiting a branch location or by calling customer service at 1-800-287-0046.
I am unable to view my account balance on the AmegyBank mobile app. What should I do?
Make sure you have updated the app to the latest version and have a stable internet connection. If the issue persists, you can contact customer service for assistance.
Can I order checks for my AmegyBank account online?
Yes, you can order checks online by logging into your online account and selecting the Order Checks option.
What should I do if my AmegyBank account is overdrawn?
You should immediately deposit enough funds to cover the overdraft or transfer funds from another account to avoid additional fees.
How can I close my AmegyBank account?
You can close your AmegyBank account by visiting a branch location or by calling customer service at 1-800-287-0046. You may be required to pay any outstanding balances before closing the account.
I am unable to make a purchase online using my AmegyBank debit card. What could be the issue?
Make sure the card is activated and has enough funds to cover the purchase. If the issue persists, you can contact customer service for assistance.
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