Ameris Bank Services FAQ

Answers to your most common questions about Amerisbank.

Quick, simple, and helpful information at a glance.

What is Ameris Bank?
Ameris Bank is a full-service financial institution that offers a range of banking and financial services to individuals and businesses.
What should I do if I forget my Ameris Bank online banking password?
If you forget your password, you can click on the Forgot Password link on the login page and follow the prompts to reset your password.
Why am I getting an error message when trying to log in to my Ameris Bank online account?
There could be multiple reasons for this error message, including entering incorrect login information or having a technical issue. Please double-check your login information and try again. If the issue persists, contact Ameris Bank customer service for further assistance.
How can I enroll in online banking with Ameris Bank?
You can enroll in online banking by visiting the Ameris Bank website and clicking on the Enroll in Online Banking button. Follow the prompts to complete the enrollment process.
What should I do if I notice unauthorized transactions on my Ameris Bank account?
If you notice unauthorized transactions on your account, contact Ameris Bank customer service immediately to report the issue and take necessary steps to secure your account.
Why am I getting an error message when trying to transfer funds between my Ameris Bank accounts?
This error message could be due to insufficient funds, incorrect account information, or a technical issue. Double-check your account information and try again. If the issue persists, contact Ameris Bank customer service for further assistance.
How can I set up automatic payments for my bills with Ameris Bank?
You can set up automatic payments for your bills by logging into your Ameris Bank online account and selecting the Bill Pay option. Follow the prompts to set up automatic payments for your bills.
Why am I unable to make a mobile deposit with my Ameris Bank mobile app?
Mobile deposit may be unavailable if you do not have a compatible device or if you have exceeded your daily or monthly deposit limit. Contact Ameris Bank customer service for further assistance.
How can I update my personal information, such as my address or phone number, with Ameris Bank?
You can update your personal information by logging into your Ameris Bank online account and selecting the Profile option. Follow the prompts to make updates to your personal information.
What should I do if I receive a suspicious email or text message claiming to be from Ameris Bank?
Do not click on any links or provide any personal or account information if you receive a suspicious email or text message claiming to be from Ameris Bank. Instead, forward the message to [email protected] and delete it from your inbox.
Why is my Ameris Bank debit card not working?
Your debit card may not be working due to a temporary hold, expired card, or other issue. Contact Ameris Bank customer service for further support with your debit card.
How can I order checks for my Ameris Bank account?
You can order checks by logging into your Ameris Bank online account and selecting the Order Checks option. You can also contact Ameris Bank customer service for assistance with ordering checks.
Why am I being charged fees on my Ameris Bank account?
Ameris Bank may charge fees for various account services and transactions. Refer to the Ameris Bank account fee schedule for a detailed list of fees or contact customer service for further information.
How can I find my nearest Ameris Bank branch or ATM?
You can find your nearest Ameris Bank branch or ATM by using the Location Finder tool on the Ameris Bank website or mobile app.
What should I do if I believe my Ameris Bank account has been compromised?
If you believe your account has been compromised, contact Ameris Bank customer service immediately to report the issue and take necessary steps to secure your account.
How can I get a copy of my Ameris Bank account statement?
You can view and download your account statement by logging into your Ameris Bank online account and selecting the Statements option. You can also contact Ameris Bank customer service to request a paper copy of your statement.
Why is my Ameris Bank online account locked?
Your account may have been locked due to multiple failed login attempts or suspicious activity. Contact Ameris Bank customer service for assistance with unlocking your account.
How can I apply for a loan with Ameris Bank?
You can apply for a loan by visiting an Ameris Bank branch or filling out an online application on the Ameris Bank website. You can also contact customer service for assistance with the loan application process.
What should I do if my Ameris Bank card is lost or stolen?
If your card is lost or stolen, contact Ameris Bank customer service immediately to report the issue and have your card deactivated. You can also request a replacement card.
How can I dispute a transaction on my Ameris Bank account?
You can dispute a transaction by contacting Ameris Bank customer service or visiting a branch. Provide details about the transaction and any relevant supporting documents for the dispute.
Why is my Ameris Bank mobile app not working?
Your mobile app may not be working due to a technical issue. Try closing and reopening the app, or contact Ameris Bank customer service for further assistance.
How can I set up alerts for my Ameris Bank account?
You can set up alerts for your account by logging into your Ameris Bank online account and selecting the Alerts option. Follow the prompts to select the alerts you want to receive and how you want to receive them.
Why am I being asked to provide personal information when contacting Ameris Bank customer service?
Ameris Bank may require you to verify your identity for security purposes before providing access to your account or making changes to your account settings.
How can I close my Ameris Bank account?
To close your Ameris Bank account, you will need to visit a branch or contact customer service for further instructions.
What should I do if my Ameris Bank debit card is declined?
If your debit card is declined, it could be due to insufficient funds, a temporary hold, or a technical issue. Contact Ameris Bank customer service for further assistance.
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