API2Cart FAQ

Answers to your most common questions about Api2cart.

Quick, simple, and helpful information at a glance.

What is api2cart?
Api2cart is a unified shopping cart integration service that helps businesses connect their systems with various ecommerce platforms.
How does api2cart work?
Api2cart uses a secure API to connect to your shopping cart platform, allowing you to easily retrieve and manage data from multiple carts in one place.
What shopping cart platforms does api2cart support?
Api2cart supports over 40 popular ecommerce platforms, including Shopify, Magento, WooCommerce, and BigCommerce.
Can api2cart be used with custom shopping cart platforms?
Yes, api2cart offers custom cart integration services for platforms that are not yet supported. Please contact their support team for more information.
What type of data can be retrieved through api2cart?
You can retrieve various types of data such as product listings, customer information, orders, and shipping details from your shopping carts using api2cart.
Does api2cart have a free trial?
Yes, api2cart offers a 30-day free trial for new users. You can sign up on their website to get started.
How is api2cart different from other integration services?
Api2cart offers a unified integration solution, meaning it connects with multiple platforms and supports various types of data. It also has advanced features like real-time synchronization and webhooks.
Is api2cart secure?
Yes, api2cart uses SSL encryption to ensure secure data transfer between systems. They also have strict data protection policies in place.
What should I do if I receive an error message from api2cart?
If you receive an error message, you can check the api2cart status page (https://status.api2cart.com/) to see if there are any ongoing issues. If the problem persists, you can contact their support team for assistance.
Can I connect multiple stores to api2cart?
Yes, api2cart allows you to connect multiple stores to their platform. You can manage and retrieve data from all your connected stores in one place.
Is there a limit to the number of API calls I can make through api2cart?
Yes, api2cart has a limit of 3000 API calls per hour per account. If you exceed this limit, your account will be temporarily blocked for an hour.
Can I modify data through api2cart?
Yes, api2cart allows you to make changes to product listings, orders, and customers on your shopping cart platform through their API.
What payment options does api2cart support?
Api2cart accepts all major credit cards and also offers the option of paying through PayPal.
Can I cancel my api2cart subscription at any time?
Yes, you can cancel your subscription at any time by contacting their support team. However, please note that there are no refunds for canceled subscriptions.
How often is data synced between my shopping cart and api2cart?
By default, data is synced once every 30 minutes. However, you can request for a real-time synchronization or set up webhooks for instant updates.
Can I use api2cart for inventory management?
Yes, with api2cart you can manage inventory levels, update product availability, and synchronize stock information across multiple shopping carts.
How does api2cart handle order processing?
Api2cart allows you to retrieve and manage orders from multiple shopping carts in one place. You can also use their order processing feature to automatically process orders from your integrated stores.
Is there a limit to the number of stores I can integrate with api2cart?
No, there is no limit to the number of stores you can integrate with api2cart. However, there may be additional fees for each connected store.
Can I track the status of my api2cart requests?
Yes, you can track the status of your requests in the "Request Log" section of your api2cart account.
What should I do if I encounter a "proxy error" when making an API call?
This typically happens when the IP address of the API call does not match the one registered under your api2cart account. Make sure to update your IP address in your account settings.
Can I integrate with my shopping cart using api2cart without coding knowledge?
Yes, api2cart offers a user-friendly interface that does not require coding knowledge for integration. You can also use their REST API for advanced integration options.
How is data organized in api2cart?
Data is organized into four categories - catalog, orders, customers, and reports - making it easy to browse and retrieve specific data sets.
Does api2cart have a community forum or support group?
Yes, api2cart has a community forum where users can exchange knowledge, ask questions, and get support from api2cart experts. The link to the forum can be found on their website.
Can I get a dedicated account manager for my api2cart integration?
Yes, api2cart offers dedicated account managers to help you with your integration process and provide ongoing support for your business.
What type of support does api2cart offer for developers?
Api2cart provides comprehensive API documentation, SDKs and plugins for various programming languages, and a dedicated developer forum for assistance.
How can I upgrade my api2cart plan?
You can upgrade your api2cart plan by contacting their sales team or by going to the "Subscription" section of your account.
Does api2cart offer a guarantee for successful integration?
Yes, api2cart offers a guarantee that their integration will work with your store. If they are unable to integrate with your store, you will receive a full refund.
Can I get a refund for api2cart charges?
Refunds are only provided if there is an issue with the api2cart service or if their guarantee is not met. Otherwise, all charges are non-refundable.
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