Apollo FAQ

Answers to your most common questions about Apollo.

Quick, simple, and helpful information at a glance.

What is apollo-resor?
Apollo-resor is a travel company that offers various tour packages and destinations.
How can I book a trip with apollo-resor?
You can book a trip with apollo-resor by visiting their website or by contacting their customer service.
Is apollo-resor available in multiple languages?
Yes, apollo-resor is available in multiple languages.
What payment methods does apollo-resor accept?
Apollo-resor accepts credit card and bank transfers as payment methods.
How do I cancel my booking with apollo-resor?
To cancel your booking with apollo-resor, you can contact their customer service or log into your account on their website.
What is the cancellation policy of apollo-resor?
Apollo-resor's cancellation policy varies depending on the type of trip and booking. It is best to check their website or contact their customer service for more information.
Can I change my booking with apollo-resor?
Yes, you can change your booking with apollo-resor. However, it is subject to availability and additional fees may apply.
What is the baggage allowance for apollo-resor trips?
The baggage allowance for apollo-resor trips may vary depending on the airline and the type of trip. It is best to check with apollo-resor or refer to your flight confirmation for more information.
Is travel insurance included in apollo-resor packages?
No, travel insurance is not included in apollo-resor packages. It is optional and can be purchased separately from a third-party insurance provider.
How can I get a refund from apollo-resor?
To get a refund from apollo-resor, you will need to contact their customer service or log into your account on their website and follow their refund process.
What should I do if I encounter an error message while booking with apollo-resor?
If you encounter an error message while booking with apollo-resor, try refreshing the page or using a different browser. If the issue persists, contact their customer service for assistance.
Can I make changes to my booking on the apollo-resor app?
Yes, you can make changes to your booking on the apollo-resor app, as long as it is within the allowed time frame and subject to availability.
How can I contact apollo-resor's customer service?
You can contact apollo-resor's customer service through their website, app, or by phone.
What is the minimum age requirement to book with apollo-resor?
The minimum age requirement to book with apollo-resor is 18 years old.
Can I book a trip for someone else with apollo-resor?
Yes, you can book a trip for someone else with apollo-resor. However, their name must be included on the booking and they will need to present a valid ID during check-in.
What documents do I need to provide for international trips with apollo-resor?
You will need to provide a valid passport, visa (if required), and any other necessary documents for international trips with apollo-resor.
What should I do if I haven't received my booking confirmation from apollo-resor?
If you haven't received your booking confirmation from apollo-resor, check your spam or junk folder. If it is not there, contact their customer service for assistance.
Can I bring my pet on a trip with apollo-resor?
Pets are not allowed on apollo-resor trips. Service animals, however, are permitted.
Are there any discounts or promotions available with apollo-resor?
Apollo-resor may offer discounts or promotions from time to time. Check their website or follow their social media accounts for updates.
What should I do if I need to make a complaint about my apollo-resor trip?
If you need to make a complaint about your apollo-resor trip, contact their customer service as soon as possible to resolve the issue.
How can I stay updated with the latest news and offers from apollo-resor?
You can stay updated with the latest news and offers from apollo-resor by subscribing to their newsletter or following their social media accounts.
Can I customize my apollo-resor trip?
Yes, you can customize your apollo-resor trip. Contact their customer service for options and availability.
What should I do if I need to change or cancel my trip due to unforeseen circumstances?
If you need to change or cancel your trip with apollo-resor due to unforeseen circumstances, contact their customer service as soon as possible.
Can I transfer my apollo-resor booking to someone else?
Yes, you can transfer your apollo-resor booking to someone else. However, additional fees may apply and the new traveler must present a valid ID during check-in.
What should I do if I encounter technical difficulties on the apollo-resor website?
If you encounter technical difficulties on the apollo-resor website, try clearing your browser's cache and cookies. If the issue persists, contact their customer service for assistance.
Is apollo-resor a reliable and reputable travel company?
Apollo-resor is a reputable travel company with over 45 years of experience in the industry. They are a member of the Swedish Travel Guarantee Board, ensuring financial security for their customers.