What is Appointy?
Appointy is an online scheduling software that helps businesses and individuals manage their appointments and bookings.
How do I create an account on Appointy?
To create an account on Appointy, simply go to the Appointy website and click on the "Sign Up" button. You can also sign up using your Google or Facebook account.
Can I use Appointy for free?
Appointy offers a free basic plan that includes essential features. Alternatively, you can upgrade to a paid plan for more advanced features.
Why am I not receiving email notifications from Appointy?
This may be due to incorrect email settings. Make sure your email is correctly added and verified in your Appointy account. You can also check your spam/junk folder.
How do I delete an appointment in Appointy?
To delete an appointment, click on the specific appointment and then click on the "Delete" button. Confirm the deletion when prompted.
Can I sync my Appointy calendar with my personal calendar?
Yes, Appointy offers integration with popular calendar platforms such as Google Calendar, Outlook, and Apple Calendar.
What payment methods does Appointy support?
Appointy supports various payment methods, including credit/debit cards, PayPal, and Stripe.
How can I change my business hours in Appointy?
To change your business hours, go to the "Business Profile" tab and click on the "Edit" button next to your business hours. Make the necessary changes and save them.
What happens if I exceed the number of appointments allowed in my subscription plan?
If you exceed the number of appointments allowed in your plan, you will be notified to upgrade your plan. Alternatively, you can delete older appointments to make room for new ones.
How do I cancel my Appointy subscription?
To cancel your subscription, go to the "Subscription" tab and click on the "Cancel Subscription" button. Follow the prompts to complete the cancellation process.
Why am I getting an "Expired Account" message?
The "Expired Account" message means that your subscription has ended, and you need to renew it to continue using Appointy. You can renew your subscription by going to the "Subscription" tab.
Does Appointy offer customer support?
Yes, Appointy offers customer support through email, live chat, and phone. You can also browse the Appointy Help Center for self-help resources.
Can I create multiple staff members in Appointy?
Yes, you can create multiple staff members in Appointy by going to the "Staff" tab and clicking on the "Add New Staff" button.
Why am I seeing a "Payment Failed" message?
This means that the payment for your subscription has failed. Make sure your payment information is correct and try again.
Is my data safe and secure on Appointy?
Appointy follows industry-standard security measures to keep your data safe and secure. They also regularly back up your data to prevent data loss.
Can I customize my booking page on Appointy?
Yes, you can customize your booking page with your branding and preferred colors. You can also add a company logo and customize the layout and design.
How do I change the time zone in Appointy?
To change the time zone in Appointy, go to the "Business Profile" tab and click on the "Edit" button next to the time zone. Select your desired time zone and save the changes.
Why am I unable to login to my Appointy account?
This could be due to entering the wrong login credentials. Make sure you are using the correct email and password. If you are still unable to login, click on the "Forgot Password" link to reset your password.
Can I add a custom form to my appointment booking process?
Yes, Appointy offers a feature to add custom forms to your booking process. You can use this to gather relevant information from your clients.
How do I set up recurring appointments on Appointy?
To set up recurring appointments, go to the "Calendar" tab and click on the "Add New Appointment" button. Then, select the "Recurring" option and set the frequency and end date.
Can I offer discounts and promotions in Appointy?
Yes, you can create discounts and promotions for your appointments on Appointy. Simply go to the "Coupons & Promotions" tab and click on the "Add New Promotion" button.
How do I change the language in Appointy?
To change the language in Appointy, go to the "Language & Time Zone" tab and select your preferred language from the drop-down menu.
Can I export my Appointy data to another platform?
Yes, Appointy offers a data export feature where you can export your appointments, clients, and staff data in CSV format.
Why am I unable to see all my appointments in the monthly view?
This may be because appointments are overlapping. You can click on the "Show All Appointments" button in the bottom left corner of the calendar to view all appointments.
How do I set up group appointments on Appointy?
To set up group appointments, go to the "Calendar" tab, and click on the "Add New Appointment" button. Select the "Group Appointment" option and enter the group details.
Can I ask for a deposit or advance payment through Appointy?
Yes, you can enable the "Require deposit/advance payment" option when setting up your services to collect a deposit from clients before confirming their appointment.
How can I track my client's attendance on Appointy?
Appointy offers a feature to track client attendance through the online check-in process or manual check-ins done by the staff.
Can I get a refund for my Appointy subscription?
Appointy offers a 14-day money-back guarantee for all paid subscriptions. If you are unsatisfied with the service, you can request a refund within 14 days of your subscription purchase.
