AppSignal FAQ

Answers to your most common questions about AppSignal.

Quick, simple, and helpful information at a glance.

What is AppSignal?
AppSignal is a monitoring and performance tracking tool for applications.
How does AppSignal work?
AppSignal integrates with your application's code and tracks performance metrics and error messages in real time.
What languages and frameworks does AppSignal support?
AppSignal supports popular languages like Ruby, Elixir, and JavaScript, as well as frameworks like Rails, Phoenix, and React.
How do I install AppSignal in my application?
You can follow the installation instructions for your specific language and framework in the AppSignal documentation: https://docs.appsignal.com/
What types of errors can AppSignal detect?
AppSignal can detect server-side errors, frontend errors, timeouts, and background job failures.
How often does AppSignal report errors and performance metrics?
AppSignal reports in real time, so you can see errors and performance data as they happen.
Can I customize what data AppSignal tracks?
Yes, AppSignal allows you to customize your instrumentation and data collection to fit your needs.
Is AppSignal secure?
Yes, AppSignal uses encryption to ensure the security of your data.
Can I use AppSignal in production?
Yes, AppSignal is designed for use in production environments.
Can I receive alerts for critical errors?
Yes, AppSignal allows you to set up customizable alerts for critical errors in your application.
What types of notifications can AppSignal send?
AppSignal can send notifications via email, Slack, Microsoft Teams, and PagerDuty.
Can I add custom tags and labels to my AppSignal data?
Yes, you can add custom tags and labels to your data for better organization and filtering.
How often does AppSignal release updates?
AppSignal releases updates regularly, with major updates approximately every 2-3 months.
Does AppSignal offer support for troubleshooting?
Yes, AppSignal offers support for troubleshooting errors and issues with your integration.
Can I view historical data in AppSignal?
Yes, AppSignal allows you to view and analyze historical data for your application's performance.
Does AppSignal have a free trial?
Yes, AppSignal offers a 30-day free trial for new users.
How is AppSignal priced?
AppSignal offers several pricing plans based on the number of errors and performance data points your application generates.
Can I cancel or change my AppSignal subscription?
Yes, you can cancel or change your subscription at any time.
Does AppSignal have a mobile app?
Yes, AppSignal has a mobile app for iOS and Android devices, allowing you to monitor your application on the go.
What happens if I exceed my plan's error and data limits?
AppSignal will notify you when you are approaching your limits and offer the option to upgrade your plan to accommodate the increased data usage.
Can I integrate AppSignal with other tools and services?
Yes, AppSignal offers integrations with popular development tools and services, such as GitHub, Jira, and New Relic.
How can I view my application's performance in AppSignal?
AppSignal offers a dashboard where you can view your application's performance metrics and data.
What happens if my server goes down?
AppSignal has a built-in server alert feature that will notify you if your server goes down.
Can I track performance across multiple servers?
Yes, AppSignal offers a distributed tracing feature that allows you to track performance across multiple servers.
Is there a limit to the number of applications I can monitor with AppSignal?
No, there is no limit to the number of applications you can monitor with AppSignal.
I'm seeing an "Internal server error" in AppSignal. What does this mean?
An "Internal server error" indicates that something has gone wrong with the AppSignal service itself. Please contact support for assistance.
How do I remove AppSignal from my application?
You can follow the instructions in the AppSignal documentation to remove the integration from your code.
How does AppSignal handle privacy and data protection?
AppSignal is GDPR compliant and takes measures to protect the privacy and security of your data. You can view their privacy policy here: https://docs.appsignal.com/privacy-policy.html