Argos FAQ

Answers to your most common questions about Argos.

Quick, simple, and helpful information at a glance.

What is Argos?
Argos is a British catalogue retailer operating in the United Kingdom and Ireland.
How can I contact Argos customer service?
You can contact Argos customer service by phone, email, or live chat on their website.
How do I track my Argos order?
To track your Argos order, go to the Argos website and click on 'Track my order' at the top of the page. Enter your order number and postcode to view the status of your order.
Can I return an item to Argos?
Yes, most items can be returned to Argos within 30 days of purchase for a full refund or exchange.
Why is my Argos order delayed?
There may be various reasons for a delayed Argos order, such as stock availability, payment issues, or delivery delays. You can contact customer service for more information.
How do I use my Argos voucher?
To use an Argos voucher, enter the code at checkout when making a purchase on the website or in-store.
What payment methods does Argos accept?
Argos accepts payments by credit/debit card, PayPal, and gift cards.
Can I use a gift card to purchase online?
Yes, you can use Argos gift cards for online purchases. Enter the 13-digit card number and PIN at checkout.
What should I do if my Argos gift card is not working?
If your Argos gift card is not working, contact customer service for assistance.
How do I find my nearest Argos store?
You can find your nearest Argos store by using their store locator on the website.
Can I cancel my Argos order?
Yes, you can cancel your Argos order as long as it has not been dispatched yet. Contact customer service for assistance.
Why is my payment for an Argos order declined?
There may be various reasons for a payment to be declined, such as insufficient funds, incorrect payment information, or security concerns. Contact your bank and/or Argos customer service for more information.
How long does Argos delivery take?
Delivery times may vary depending on the item and delivery method chosen. Standard delivery is usually within 3-5 working days.
Can I change my delivery address for an Argos order?
Yes, you can change your delivery address as long as the order has not been dispatched yet. Contact customer service for assistance.
What should I do if I receive a faulty item from Argos?
Contact customer service within 30 days of purchase to arrange for a replacement or refund.
Can I return a non-faulty item to Argos?
Yes, you can return a non-faulty item within 30 days of purchase for a refund or exchange, as long as it is in its original condition and packaging.
Are there any items that cannot be returned to Argos?
Yes, items such as personalized products or perishable goods may not be eligible for returns.
How do I know if an item is in stock at my local Argos store?
You can check the stock availability of an item by using the 'Check stock in your area' feature on the website.
Can I pay for an Argos item in installments?
Yes, Argos offers a Buy Now Pay Later option for eligible items. This allows you to pay in instalments over a specific period of time.
How do I use my Argos promotional code?
To use a promotional code, enter it at checkout when making a purchase on the website or in-store.
Can I use more than one promotional code on an Argos order?
No, only one promotional code can be used per order.
How can I find out about upcoming Argos sales and promotions?
You can sign up for the Argos newsletter or follow their social media accounts for updates on sales and promotions.
What should I do if I have forgotten my Argos account password?
You can click on 'Forgotten your password?' on the login page and follow the steps to reset your password.
Can I change the delivery date of an Argos order?
Yes, you can change the delivery date as long as the order has not been dispatched yet. Contact customer service for assistance.
How do I use Argos Fast Track Collection?
If an item is available for Fast Track Collection, select this option at checkout. You will then receive an email when your order is ready to be collected from the store.
Why is my Argos promotion code not working?
There could be various reasons for a promotion code not working, such as it has expired or does not apply to the item in your basket. Contact customer service for more information.
How do I leave a review for an Argos product?
To leave a review for an Argos product, go to the product page on the website and click on 'Write a review'.
Where can I find the Argos terms and conditions?
The Argos terms and conditions can be found on their website under the 'Terms and Conditions' section.