What is Arlo?
Arlo is a brand of smart home security cameras and systems.
How do I install my Arlo camera?
You can follow the instructions in the Arlo app or refer to the user manual for step-by-step installation guidance.
My Arlo camera is not detecting motion. What should I do?
Ensure that the motion detection feature is enabled in the camera settings and that the camera has a clear view of the area you want to monitor. If the issue persists, try restarting the camera or adjusting the sensitivity level in the settings.
The live stream from my Arlo camera is freezing or lagging. How can I fix this?
Make sure that your camera is connected to a stable internet connection. If the problem continues, try moving the camera closer to your router or contacting your internet service provider for assistance.
How do I set up notifications for my Arlo camera?
In the Arlo app, go to the camera settings and select Notifications. From there, you can choose which events you want to be notified about and how you want to receive the notifications.
My Arlo camera's battery is draining quickly. Is this normal?
It is normal for the camera's battery to drain quicker in low Wi-Fi signal areas or if the camera detects constant motion. If you are experiencing unexpected battery drain, try toggling the camera's sleep mode on and off or contact Arlo customer support for further assistance.
How do I access my video recordings from my Arlo camera?
You can access your video recordings in the Arlo app or by logging into your Arlo account on a web browser.
I am unable to connect to my Arlo camera. What should I do?
Make sure that your camera is powered on and connected to a stable Wi-Fi network. Try restarting the camera and/or your router. If the issue persists, reset the camera to its factory settings and set it up again.
What is the maximum range of my Arlo camera's motion detection?
The maximum range of motion detection for Arlo cameras is typically 20-25 feet, but it can vary depending on the settings and environment.
I am receiving false notifications from my Arlo camera. How can I prevent this?
Adjust the motion sensitivity level in the camera settings and make sure that the camera is not pointed at any moving objects like trees or flags. You can also create activity zones in the Arlo app to limit the areas where motion will trigger notifications.
Can I control my Arlo camera with voice commands using virtual assistants like Alexa or Google Assistant?
Yes, Arlo cameras are compatible with virtual assistants and can be controlled through voice commands.
How do I view my Arlo camera's live stream on a computer?
You can log into your Arlo account on a web browser to access your camera's live stream. Please note that some features may not be available on the web browser version.
Can I access my Arlo camera's live stream from multiple devices?
Yes, you can access your camera's live stream from multiple devices as long as they are all logged into the same Arlo account.
How can I troubleshoot a 'No Internet Connection' error message on my Arlo camera?
First, make sure that your camera has a strong Wi-Fi signal and that your home internet is functioning properly. If the issue still persists, try resetting the camera or contact Arlo customer support for further assistance.
My Arlo camera is giving a 'Camera Offline' error message. How do I fix this?
Check the camera's Wi-Fi signal and make sure it is connected to a stable network. If it continues to show as offline, try restarting the camera or moving it closer to your router. If the issue persists, contact Arlo customer support for assistance.
Can I use my Arlo camera outdoors?
Yes, most Arlo cameras are designed to be used both indoors and outdoors. However, make sure to check the specific model's specifications before using it in extreme weather conditions.
How can I schedule arlo camera to record?
In the Arlo app, go to the camera settings and select Schedule. From there, you can set up specific times and days for your camera to record.
Can I view my Arlo camera's recordings without a subscription?
Yes, you can view the last 24 hours of recordings for your Arlo camera without a subscription. However, to access more storage and advanced features, a subscription is required.
How can I get a notification when my Arlo camera's battery is low?
In the Arlo app, go to the camera settings and select Device Info. From there, you can enable the Battery Low notification.
My Arlo camera's night vision is not working. How do I troubleshoot this?
Make sure that night vision is enabled in the camera settings and that the camera lens is clean. If the issue continues, try adjusting the night vision sensitivity or contact Arlo customer support for assistance.
I am receiving 'Insufficient Bandwidth' error message on my Arlo camera. How can I fix this?
This could be due to a weak Wi-Fi signal or a large number of connected devices draining the bandwidth. Try moving the camera closer to your router or temporarily disconnecting unnecessary devices from your Wi-Fi.
Is it necessary to have a base station for my Arlo camera?
Depending on the model, your Arlo camera may or may not require a base station. Refer to the user manual or check the specifications for your specific model.
How can I troubleshoot an 'SD Card Not Recognized' error on my Arlo camera?
Make sure that the SD card is properly inserted into the camera and is compatible with the camera's specifications. If the issue continues, try inserting a different SD card or contacting Arlo customer support for assistance.
Can I use third-party accessories with my Arlo camera?
Arlo cameras are designed to work with Arlo-approved accessories. The use of third-party accessories may impact the camera's performance and void the warranty.
How do I reset my Arlo camera to its factory settings?
You can usually reset your Arlo camera to its factory settings through the settings menu in the Arlo app. Refer to the user manual for specific instructions for your model.
My Arlo camera is offline after I changed my Wi-Fi network. How do I reconnect it?
You will need to reset the camera and set it up again with the new Wi-Fi network. Refer to the user manual for step-by-step instructions.
