ArubaCloud FAQ

Answers to your most common questions about ArubaCloud.

Quick, simple, and helpful information at a glance.

What is ArubaCloud?
ArubaCloud is a cloud computing service that offers virtual and dedicated servers, storage, and other cloud-based solutions.
How do I create an account on ArubaCloud?
To create an account on ArubaCloud, go to the homepage and click on the "Sign Up" button. You will need to provide your personal information and choose a payment method.
Can I host my website on ArubaCloud?
Yes, you can host your website on ArubaCloud by choosing one of their web hosting plans or opting for a virtual or dedicated server.
How do I access my ArubaCloud server?
You can access your ArubaCloud server through the ArubaCloud control panel or by using FTP, SSH, or Remote Desktop depending on the chosen server type.
What is a virtual server?
A virtual server is a server hosted on a physical machine that uses virtualization technology to provide a virtualized environment with dedicated resources for each user.
What is a dedicated server?
A dedicated server is a physical server entirely dedicated to one customer who has full control and access to all resources and hardware.
What is the difference between a virtual and a dedicated server?
A virtual server shares the hardware resources with other users, while a dedicated server has dedicated resources and hardware for one user only.
How do I upgrade my ArubaCloud server?
You can upgrade your server through the ArubaCloud control panel by selecting the "Upgrade" option and choosing the desired plan.
What types of payment methods does ArubaCloud accept?
ArubaCloud accepts credit/debit cards, PayPal, and bank transfers as payment methods.
Why am I getting an error when making a payment?
There could be various reasons for an error during the payment process, such as incorrect credit card information, insufficient funds, or technical issues with the payment gateway. Contact customer support for assistance.
Can I cancel my ArubaCloud services?
Yes, you can cancel your ArubaCloud services at any time through the control panel, but be aware that you will still be charged for the remaining period of your subscription.
How do I contact ArubaCloud customer support?
You can contact ArubaCloud customer support through their online support ticket system, live chat, or phone.
What do I do if I forget my ArubaCloud login credentials?
You can reset your password through the "Forgot password" option on the login page or contact customer support for assistance.
How do I add additional storage to my server?
You can add additional storage to your server through the control panel by selecting "Additional Features" and choosing the desired storage size.
Why am I receiving a "Server Not Found" error?
This error indicates that your server is not reachable or may be experiencing technical issues. Contact customer support for further assistance.
Can I install custom software on my ArubaCloud server?
Yes, you can install custom software on your server as long as it is compatible with the server's operating system.
How do I monitor my server's resources?
You can monitor your server's resources through the control panel or by using third-party monitoring tools.
What is a snapshot backup?
A snapshot backup is a point-in-time copy of your server's data, allowing you to restore it to a specific time in case of data loss or corruption.
How do I restore my server from a snapshot backup?
You can restore your server from a snapshot backup through the control panel by selecting the "Restore" option.
What do I do if I accidentally delete my server?
If you have a snapshot backup, you can restore your server. If not, you will have to purchase a new server and set it up again.
What are the server specifications and configurations offered by ArubaCloud?
ArubaCloud offers a variety of server specifications and configurations, including CPU, RAM, storage, and bandwidth, depending on the chosen server type and plan.
Why am I receiving a "Bandwidth Limit Exceeded" error?
This error indicates that you have reached the maximum bandwidth limit for your subscription plan. You can upgrade your plan or purchase additional bandwidth.
How do I transfer my domain to ArubaCloud?
You can transfer your domain to ArubaCloud by changing the DNS settings to those provided by ArubaCloud and initiating the transfer process through the ArubaCloud control panel.
What do I do if my server's IP address is blacklisted?
If your server's IP address is blacklisted, it means that it has been marked as a source of spam or malicious activity. Contact customer support for assistance.
How do I secure my ArubaCloud server?
You can secure your ArubaCloud server by implementing security measures such as strong passwords, firewalls, and regular updates. You can also purchase a managed security service from ArubaCloud.
Why am I receiving a "Server Error" message?
This error message could indicate a problem with the server configuration, software, or hardware. Contact customer support for assistance.
Can I request a server migration with ArubaCloud?
Yes, you can request server migration with ArubaCloud, but it may incur additional costs. Contact customer support for more information.
How do I monitor my server's network traffic?
You can monitor your server's network traffic through the control panel or by using third-party monitoring tools.
What do I do if my server is experiencing a DDoS attack?
If your server is experiencing a DDoS attack, contact customer support immediately. ArubaCloud offers DDoS protection services for an additional fee.