What is Associated Bank?
Associated Bank is a financial institution that offers banking, lending, and wealth management services.
How can I open an account with Associated Bank?
You can open an account with Associated Bank online or by visiting a branch location.
What services does Associated Bank offer?
Associated Bank offers personal and business banking, loans, mortgages, wealth management, and insurance.
How do I log in to my Associated Bank account online?
To log in to your account, visit AssociatedBank.com and click on the "Login" button in the top right corner. Enter your username and password to access your account.
I forgot my online banking password. How can I reset it?
You can reset your online banking password by clicking on the "Forgot Password" link on the login page. Follow the prompts to reset your password.
Can I deposit a check using my smartphone?
Yes, you can deposit checks remotely using the Associated Bank Mobile app.
What is the limit for mobile check deposits?
The daily limit for mobile check deposits is $10,000 per day, with a maximum of $25,000 per month.
How do I set up direct deposit?
You can set up direct deposit by providing your employer with your account and routing numbers. You can also set up direct deposit through your online banking account.
Is there a fee for using ATMs?
Associated Bank does not charge a fee for using its own ATMs. However, other banks or ATM providers may charge a fee for using their machines.
I am being charged an overdraft fee. What does this mean?
An overdraft fee is charged when you make a transaction that exceeds the available balance in your account.
How can I avoid overdraft fees?
You can avoid overdraft fees by keeping track of your spending and maintaining a sufficient balance in your account. You can also sign up for overdraft protection or set up account alerts to monitor your balance.
What is required to apply for a loan or mortgage?
To apply for a loan or mortgage, you will need to provide personal and financial information such as your income, employment history, and credit score.
I am having trouble accessing my online statements. What should I do?
If you are having trouble accessing your online statements, try clearing your browser's cache and cookies. You can also contact customer service for assistance.
Can I transfer funds between my Associated Bank accounts?
Yes, you can transfer funds between your Associated Bank accounts using online banking or the mobile app.
How long does it take for a check deposit to clear?
Check deposits usually take 1-2 business days to clear. However, some holds may apply based on the check amount and other factors.
How do I report fraudulent activity on my account?
If you suspect fraudulent activity on your account, contact customer service immediately at 800-236-8866.
Can I order checks through online banking?
Yes, you can order checks through your online banking account.
How do I update my personal information?
You can update your personal information, such as your address or phone number, by logging in to your online banking account or by visiting a branch location.
Can I apply for a credit card online?
Yes, you can apply for a credit card online through the Associated Bank website.
I am unable to log in to my online banking account. What should I do?
If you are having trouble logging in to your account, make sure you are using the correct username and password. You may also try resetting your password or contacting customer service for assistance.
How can I make a loan or mortgage payment?
You can make a loan or mortgage payment through online banking, the mobile app, or by visiting a branch location.
What should I do if my debit or credit card is lost or stolen?
If your card is lost or stolen, contact customer service immediately at 800-236-8866 to report it and request a replacement.
How do I dispute a charge on my account?
You can dispute a charge on your account by contacting customer service or by filing a dispute through your online banking account.
How can I enroll in paperless statements?
You can enroll in paperless statements by logging in to your online banking account and navigating to the "Statements" tab. From there, you can change your statement preferences to "Paperless."
I received a phishing email claiming to be from Associated Bank. What should I do?
If you receive a suspicious email or communication claiming to be from Associated Bank, do not reply or click on any links. Contact customer service to report the scam.
How do I contact Associated Bank customer service?
You can contact customer service by calling 800-236-8866 or through the "Contact Us" section on the Associated Bank website.
Is Associated Bank FDIC insured?
Yes, Associated Bank is FDIC insured up to the maximum allowed by law. For more information, visit the FDIC website at www.fdic.gov.
