Athena Security FAQ

Answers to your most common questions about Athena Security.

Quick, simple, and helpful information at a glance.

What is athena-security?
Athena-security is a software that helps to detect and prevent security threats in a computer system.
How does athena-security work?
Athena-security uses advanced algorithms and machine learning techniques to analyze data and identify potential security risks in a computer system.
What are some common security threats that athena-security can detect?
Athena-security can detect and prevent threats such as malware, viruses, phishing scams, and unauthorized access to a computer system.
How can I install athena-security on my computer?
Athena-security can be easily installed through its official website or through a trusted software platform such as the App Store or Google Play.
What are the system requirements for running athena-security?
Athena-security requires a minimum of 2GB RAM and 500MB of free disk space to run smoothly on a computer.
I am receiving an error message saying "Unable to connect to server." What does this mean?
This error message usually means that there is a problem with the network connection. Please ensure that your internet connection is stable and try again.
I keep getting a notification that my system is at risk. What should I do?
If you are receiving a notification from athena-security that your system is at risk, it is important to follow the recommended actions to protect your computer from potential security threats.
How often should I run a scan with athena-security?
It is recommended to run a scan with athena-security at least once a week to ensure your computer is properly protected from new security threats.
Can I schedule scans with athena-security?
Yes, you can schedule scans with athena-security by accessing the settings and selecting a preferred day and time for the scan to run automatically.
Does athena-security offer real-time protection?
Yes, athena-security offers real-time protection by constantly monitoring your computer for any potential security threats.
I received an alert from athena-security about a potentially unwanted program (PUP). What should I do?
It is recommended to follow the recommended actions provided by athena-security to remove the PUP from your system as it may pose a security risk.
How can I update athena-security to the latest version?
Athena-security will automatically update to the latest version when a new version is released. You can also check for updates manually in the settings.
I am experiencing slow performance after installing athena-security. What should I do?
Try restarting your computer and if the problem persists, try adjusting the settings of athena-security to prioritize performance over protection.
My athena-security subscription has expired. What happens now?
If your subscription has expired, you will no longer receive updates and your computer will not be protected from new security threats. Consider renewing your subscription to continue using athena-security.
Can I use athena-security on multiple devices?
Yes, you can use athena-security on multiple devices by purchasing a multi-device license.
I accidentally deleted an important file and athena-security won't let me restore it. What should I do?
You can exclude the file from athena-security's scan to prevent it from being flagged as a potential threat in the future.
I am receiving an error message saying "File can't be scanned." What does this mean?
This error message usually means that the file is corrupted or it may be a protected system file. You can exclude the file from athena-security's scan to prevent the error in the future.
Is athena-security compatible with other antivirus software?
Yes, athena-security can be used alongside other antivirus software for an extra layer of protection.
I accidentally removed a trusted file and athena-security won't restore it. What should I do?
If you have accidentally removed a trusted file, you can restore it from the Quarantine section in athena-security's settings.
Does athena-security offer customer support?
Yes, athena-security has a dedicated customer support team available to assist with any inquiries or technical issues.
My athena-security scan is taking a long time to complete. What should I do?
The scan time can vary depending on the size of your files and the speed of your computer. If the scan seems to be taking an exceptionally long time, please contact athena-security's customer support for assistance.
Can I remove athena-security from my computer?
Yes, you can uninstall athena-security from your computer like any other software. However, it is not recommended as it will leave your computer vulnerable to potential security threats.
I am experiencing problems with athena-security after a system update. What should I do?
You may need to reinstall athena-security after a system update to ensure it is compatible with your current system.
Can I customize the scan settings in athena-security?
Yes, you can customize athena-security's scan settings to scan specific files or folders, or to exclude certain files from the scan.
Does athena-security offer protection for online activities?
Yes, athena-security includes features such as phishing protection and web protection to keep you safe while browsing the internet.
Is athena-security an anti-virus or anti-malware software?
Athena-security is both an anti-virus and anti-malware software. It offers protection against a wide range of security threats.
How can I report a bug or technical issue with athena-security?
If you encounter a bug or technical issue with athena-security, please contact customer support or report it through the "Feedback" option in the settings menu.