What is Atom Tickets?
Atom Tickets is a mobile app and website that allows users to discover, purchase, and manage movie tickets and experiences.
How do I create an account on Atom Tickets?
To create an account on Atom Tickets, simply download the app or visit the website and click on the "Sign Up" button. You can also use your Facebook or Google account to sign up.
I am having trouble signing in to my Atom Tickets account. What should I do?
If you are having trouble signing in, make sure you are using the correct email address and password associated with your account. If the problem persists, you can reset your password or contact Atom Tickets customer support for assistance.
Can I purchase tickets for any movie theater on Atom Tickets?
Yes, Atom Tickets offers tickets for a wide range of movie theaters, including major chains and independent theaters.
How do I purchase tickets on Atom Tickets?
To purchase tickets, simply select the movie you want to see, choose a theater, showtime, and the number of tickets you need, and complete the checkout process. You can also select your seats and apply any promo codes or rewards before completing the purchase.
I accidentally purchased the wrong tickets on Atom Tickets. Can I get a refund or exchange?
Refunds and exchanges are subject to the policies of the specific theater. You can contact Atom Tickets customer support for assistance with refund or exchange requests.
How do I redeem a promotional code on Atom Tickets?
To redeem a promotional code, add the eligible tickets to your cart and click on the "promo code" button during checkout. Enter the code and click "Apply" to see the discount reflected in your total.
Can I use my Atom Rewards points towards ticket purchases?
Yes, you can use your Atom Rewards points towards ticket purchases. During checkout, you will have the option to apply your points towards the transaction.
I am trying to purchase tickets for a showtime but it is not showing up on Atom Tickets. What should I do?
Showtimes are subject to availability and may not be listed on Atom Tickets if they are sold out. Try selecting a different theater or showtime for the same movie, or contact Atom Tickets customer support for assistance.
Do I need to print my tickets purchased on Atom Tickets?
No, you can either print your tickets or show the QR code on your phone at the theater for ticket verification.
I am receiving an error message when trying to purchase tickets on Atom Tickets. What does it mean?
Error messages may appear for various reasons, such as a connectivity issue or an invalid credit card. If you receive an error message, try refreshing your browser or app, or contact Atom Tickets customer support for assistance.
Can I cancel my ticket purchase on Atom Tickets?
Cancelation policies for ticket purchases depend on the specific theater. You can contact Atom Tickets customer support to inquire about cancelation or refund options.
I am experiencing issues with the Atom Tickets app. What should I do?
Try updating the app to the latest version or closing and reopening it. If the issue persists, contact Atom Tickets customer support for assistance.
Is Atom Tickets available in all countries?
No, Atom Tickets is currently only available in the United States and Canada.
Can I purchase tickets for a future date on Atom Tickets?
Yes, you can purchase tickets for future dates, depending on the availability of showtimes at the theater.
How do I add a credit card to my Atom Tickets account?
You can add a credit card to your account during checkout or by going to the "Manage Payment Methods" section in your account settings.
Is my personal and payment information secure on Atom Tickets?
Yes, Atom Tickets uses advanced encryption and security measures to protect user information.
Can I use my Atom Tickets account on multiple devices?
Yes, you can log in to your account and access your tickets on multiple devices, as long as you are signed in to the same account.
I am unable to apply my Atom Rewards points towards my purchase. What should I do?
Make sure your account is connected to your Atom Rewards membership. If it is and you are still having issues, contact Atom Tickets customer support for assistance.
Is there a limit to the number of tickets I can purchase on Atom Tickets?
The limit for ticket purchases may vary depending on the specific theater or showtime. If you are having trouble purchasing the desired number of tickets, contact Atom Tickets customer support for assistance.
I redeemed a special offer on Atom Tickets but did not receive my reward. What should I do?
The reward should be applied to your account within 72 hours. If you do not receive the reward within that time frame, contact Atom Tickets customer support for assistance.
Can I use third-party payment options, such as PayPal, on Atom Tickets?
Currently, Atom Tickets only accepts credit and debit cards for ticket purchases.
Do I need an internet connection to use Atom Tickets?
Yes, an internet connection is required to access and use Atom Tickets.
I received an email about canceled or changed showtimes for my movie. What should I do?
If you received an email from Atom Tickets about a canceled or changed showtime, follow the instructions provided in the email for further assistance.
How do I leave a review for a movie on Atom Tickets?
After purchasing tickets for a movie, you will receive an email with a link to leave a review for the movie.
I have a complaint about my movie-going experience. Can I contact Atom Tickets about it?
While Atom Tickets strives to provide the best experience for its users, any complaints related to the movie experience should be directed to the specific theater. You can find their contact information on your ticket or on their website.
