What is Auvik?
Auvik is a network monitoring and management tool that helps IT teams to easily monitor and manage their networks.
How do I install Auvik?
Auvik can be installed by downloading the installer from the Auvik website and following the installation guide provided.
What operating systems does Auvik support?
Auvik is compatible with Windows, macOS, and Linux operating systems.
What network devices can Auvik manage?
Auvik can manage various network devices such as routers, switches, firewalls, and access points from multiple vendors.
How do I add devices to Auvik?
Devices can be added to Auvik by providing their credentials through the device discovery process or manually adding them through the Auvik interface.
My device is not showing up in Auvik, what should I do?
Ensure that the device is properly configured with the correct credentials and that it is reachable from the Auvik server. If the issue persists, contact Auvik support for assistance.
How does Auvik handle backups?
Auvik does not handle backups, but it integrates with backup solutions to provide a comprehensive network monitoring and management experience.
Can I monitor remote networks with Auvik?
Yes, Auvik can monitor remote networks by installing a virtual appliance at the remote location.
What is the virtual appliance and how does it work?
The virtual appliance is a lightweight software that is installed on a virtual machine at the remote location to securely connect and monitor the network.
Can I customize alert notifications in Auvik?
Yes, Auvik allows you to customize alert notifications based on your preferences and the severity of the issue.
What types of alerts can I receive from Auvik?
Auvik can send alerts for issues such as device downtime, high bandwidth utilization, and configuration changes.
How do I troubleshoot network issues using Auvik?
You can use Auvik's network map and diagnostic tools to troubleshoot network issues and identify the root cause.
Can I schedule network scans and reports with Auvik?
Yes, Auvik allows you to schedule regular network scans and generate customized reports.
Is Auvik compatible with cloud networks?
Yes, Auvik supports monitoring and management of cloud networks, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
How does Auvik ensure network security?
Auvik uses industry-standard encryption and secure protocols to maintain the security of your network data.
What happens if Auvik's server goes down?
Auvik's cloud-based multi-region architecture ensures that the service remains operational even if one server goes down.
Can Auvik integrate with other IT management tools?
Yes, Auvik has integrations with popular tools such as ConnectWise, Autotask, and Zendesk.
What is Auvik's pricing structure?
Auvik offers subscription-based pricing with flexible options based on the number of devices being monitored.
Can I cancel my Auvik subscription at any time?
Yes, you can cancel your subscription at any time, but the cancellation will take effect at the end of your current billing period.
How do I contact Auvik's support team?
You can contact Auvik's support team through their website, email, or phone number provided on their contact page.
Can I try Auvik before purchasing?
Yes, Auvik offers a 14-day free trial for new users to experience the full capabilities of the tool.
Is there any training or documentation available for Auvik?
Auvik provides comprehensive training and documentation materials on their website to help users get started and learn more about the tool's features.
What is the Auvik Community?
The Auvik Community is an online forum where users can connect, share knowledge, and discuss issues and best practices related to Auvik.
Can I request new features or provide feedback to Auvik?
Yes, Auvik welcomes feedback and feature requests from their customers. You can submit your suggestions through their community or contact their support team.
How often does Auvik release updates and new features?
Auvik releases updates and new features on a regular basis, with minor updates typically released every few weeks and major updates every few months.
How can I stay informed about Auvik's updates and new features?
You can subscribe to Auvik's newsletter or follow their social media accounts to stay updated on their latest releases and features.
