What is Axos Bank?
Axos Bank is an online-only bank that offers a range of financial services, including checking accounts, savings accounts, loans, and investment options.
How do I open an account with Axos Bank?
You can open an account with Axos Bank by visiting their website and following the easy step-by-step process.
What is the minimum deposit requirement to open an account with Axos Bank?
The minimum deposit requirement for most accounts is $250, but it may vary depending on the type of account and promotions available.
Can I access my Axos Bank account through a mobile app?
Yes, Axos Bank has a mobile app that allows you to access and manage your account on-the-go.
Is there a fee for using the mobile app?
No, the mobile app is free to download and use.
How can I deposit money into my Axos Bank account?
You can deposit money through direct deposit, mobile check deposit, wire transfer, or by mailing a check to the bank.
Is there a limit on the amount I can deposit into my Axos Bank account?
Yes, there are limits on daily and monthly deposits, which may vary depending on the type of account you have.
How can I withdraw money from my Axos Bank account?
You can withdraw money through ATM withdrawals, electronic transfers, and requesting a check in the mail.
Are there any fees for withdrawing money from my Axos Bank account?
Depending on the type of account, there may be fees for certain withdrawal methods, such as using a non-Axos Bank ATM.
Can I transfer money between my Axos Bank account and accounts at another bank?
Yes, you can transfer money between your Axos Bank account and accounts at other banks through electronic transfers.
What should I do if I forget my online login credentials for my Axos Bank account?
You can reset your password or username by clicking on the "Forgot Password" or "Forgot Username" links on the login page.
Why am I getting an error message when trying to log in to my Axos Bank account?
There could be various reasons for an error message, such as an outdated browser or incorrect login credentials. Try clearing your browser's cache or contacting customer support for further assistance.
I received a suspicious email or text message claiming to be from Axos Bank. What should I do?
Do not click on any links or provide any personal information. Contact Axos Bank's customer support to report the suspicious message.
How can I set up direct deposit for my Axos Bank account?
You can provide your Axos Bank account number and routing number to your employer to set up direct deposit.
My direct deposit has not been deposited into my Axos Bank account. What should I do?
Contact your employer to confirm the information on your direct deposit is accurate and then contact Axos Bank's customer support for further assistance.
How can I set up automatic bill payments with my Axos Bank account?
You can set up automatic bill payments by logging into your account and following the instructions under the "Bill Pay" tab.
I cannot access the bill pay feature on my Axos Bank account. What could be the issue?
Try clearing your browser's cache or contacting customer support to ensure the feature is set up correctly for your account.
What happens if I make a payment on the wrong date using the bill pay feature on my Axos Bank account?
Contact customer support immediately to cancel the payment. Depending on the payment type, there may be a fee for canceling a payment.
What should I do if I find a fraudulent transaction on my Axos Bank account?
Contact customer support immediately to report the transaction and take necessary steps to secure your account.
I am unable to make a purchase with my Axos Bank debit card. What could be the issue?
Your card may be declined if you do not have sufficient funds or if there is a hold on your account. Contact customer support for assistance.
I am unable to access my statements on my Axos Bank account. What should I do?
Try clearing your browser's cache or contacting customer support to ensure the feature is set up correctly for your account.
Does Axos Bank charge any fees for using out-of-network ATMs?
Yes, Axos Bank charges a fee for using non-network ATMs, and the ATM owner may also charge a fee.
What happens if I go over my account's transaction limit?
Depending on the type of account, you may be charged a fee for exceeding the transaction limit. Contact customer support for further assistance.
Can I link my Axos Bank account to third-party apps, such as budgeting tools?
Yes, Axos Bank offers integration with various third-party apps for convenience and easier money management.
How can I close my Axos Bank account?
You can close your account by contacting customer support or sending a secure message through your online account.
Does Axos Bank offer any rewards programs for its banking customers?
Yes, Axos Bank offers a rewards program for select checking and savings accounts. Learn more about the program and eligibility on their website.
What should I do if I have a complaint about my experience with Axos Bank?
You can submit a complaint by contacting customer support, sending a secure message, or using their online complaint form.
