Axus Travel App FAQ

Answers to your most common questions about Axus Travel App.

Quick, simple, and helpful information at a glance.

What is AxusTravelApp?
AxusTravelApp is a travel planning and management tool for travel agents and advisors.
How do I sign up for AxusTravelApp?
To sign up for AxusTravelApp, visit their website and click on the "Get Started" button. Link: https://www.axustravelapp.com/
How do I log in to AxusTravelApp?
You can log in to AxusTravelApp by entering your email and password on the login page.
I forgot my password, how can I reset it?
To reset your password, go to the login page and click on the "Forgot Password" link. Then follow the instructions to reset your password.
How can I add clients to my account on AxusTravelApp?
To add clients, go to the "Clients" tab and click on the "Add New Client" button. Fill in the required information and click "Save."
Is there a mobile app for AxusTravelApp?
Yes, AxusTravelApp has a mobile app for iOS and Android devices.
Why can't I see my itinerary on AxusTravelApp?
There are several reasons you may not be able to see your itinerary, such as a poor internet connection or the itinerary not being properly saved. Try refreshing the page or contacting support for assistance.
Can I share itineraries with my clients using AxusTravelApp?
Yes, you can easily share itineraries with clients through email or the mobile app.
What is the maximum number of clients I can add to AxusTravelApp?
The number of clients you can add to AxusTravelApp depends on your subscription plan. You can contact support for more information.
How can I customize my itineraries on AxusTravelApp?
You can customize itineraries by adding activities, changing the layout, adding notes, and more. Visit the support page for tutorials on how to customize itineraries.
Why am I not receiving notifications from AxusTravelApp?
Make sure that the notification settings are turned on in your account. You can also check your email settings or contact support for assistance.
Is there a limit on the number of itineraries I can create on AxusTravelApp?
There is no limit on the number of itineraries you can create on AxusTravelApp.
How can I cancel my account on AxusTravelApp?
You can cancel your account by going to the "Settings" tab and clicking on the "Cancel Subscription" button. Follow the instructions to complete the cancellation.
Are there any fees for using AxusTravelApp?
Yes, there are subscription fees for using AxusTravelApp. Visit their website for pricing information.
Can I integrate my G Suite or Microsoft Office account with AxusTravelApp?
Yes, AxusTravelApp offers integration with G Suite and Microsoft Office accounts.
How can I add flights to an itinerary on AxusTravelApp?
To add flights, click on the "+" button under the "Flights" section on the itinerary page. Enter the flight details and click "Save."
Why am I getting an "Invalid login credentials" message when trying to log in?
This message appears when the email or password is incorrect. Double-check your login information and try again.
Can I add multiple advisors to the same client on AxusTravelApp?
Yes, multiple advisors can be added to the same client on AxusTravelApp.
How can I contact support for assistance with an issue on AxusTravelApp?
You can reach support by clicking on the "Support" tab and submitting a request. You can also email them at [email protected].
Is there a way to import itineraries from other platforms into AxusTravelApp?
Yes, AxusTravelApp offers an itinerary import feature. Visit their support page for a guide on how to import itineraries.
Why am I getting a "Server Error" message when using AxusTravelApp?
This message usually appears when there is a technical issue with the server. Try refreshing the page or contacting support for assistance.
How do I edit an existing itinerary on AxusTravelApp?
To edit an itinerary, go to the itinerary page and click on the "Edit" button. Make the necessary changes and click "Save."
Can I add hotel bookings to my itineraries on AxusTravelApp?
Yes, you can easily add hotel bookings to your itineraries on AxusTravelApp. Click on the "+" button under the "Hotels" section on the itinerary page and enter the details.
Why am I not able to access certain features on AxusTravelApp?
This could be due to your subscription plan or your role in the account. Contact support for more information.
How secure is the information on AxusTravelApp?
AxusTravelApp uses secure servers and encryption to protect your data. They also have regular security audits to ensure the safety of user information.
Can I download my itineraries to a PDF file on AxusTravelApp?
Yes, you can download your itineraries as PDF files to save or print.
Is there a way to track expenses for a trip on AxusTravelApp?
Yes, you can track expenses by adding them to each itinerary on AxusTravelApp. For more information, visit their support page.
Can I schedule reminders for my itineraries on AxusTravelApp?
Yes, you can add reminders for activities, flights, and other items on your itinerary.
How do I create a new itinerary on AxusTravelApp?
To create a new itinerary, go to the "Itineraries" tab and click on the "Add New Itinerary" button. Fill in the required information and click "Create Itinerary."