What is Bandcamp?
Bandcamp is an online platform for artists to sell and distribute their music and merchandise to fans.
How do I create an account on Bandcamp?
To create an account on Bandcamp, click on the Sign up button on the homepage and enter your email address, username, and chosen password.
I forgot my password, how can I reset it?
If you have forgotten your password, you can reset it by clicking on the Forgot your password? link on the login page and following the instructions.
How do I upload music to my Bandcamp account?
To upload music, go to your profile and click on the Add music button. Then, choose the tracks or albums you want to upload from your computer.
Why is my music not appearing on my Bandcamp profile?
If your music is not appearing on your profile, make sure you have completed the upload process and havent accidentally set it to Private.
Can I sell physical merchandise on Bandcamp?
Yes, you can sell physical merchandise like CDs, vinyl, and t-shirts on Bandcamp.
How do I set the price for my music on Bandcamp?
You can set the price for your music by going to the Edit page for the track or album and entering the desired price.
Can I offer my music for free on Bandcamp?
Yes, you can offer your music for free, either by setting the price to Name Your Price or by making it available for download with no price.
Im having issues downloading music from Bandcamp. What can I do?
If you are having issues downloading music, try using a different web browser or clearing your browsers cache. If the problem persists, contact Bandcamps customer support for assistance.
Why is my download code not working?
If your download code is not working, double-check that you have entered it correctly and that it has not expired. If it still doesnt work, contact the artist or Bandcamps customer support.
I purchased a track, but it is not appearing in my collection. What should I do?
Check your email to see if you have received a confirmation of your purchase. If you have not, contact Bandcamps customer support for assistance.
Can I share my Bandcamp music purchases with others?
Yes, you can share your purchases by clicking on the share button on the track or album page and choosing a sharing method.
How can I delete my Bandcamp account?
To delete your Bandcamp account, go to your profile settings and click on the Delete account button. Keep in mind that this action is irreversible.
What is a fan account on Bandcamp?
A fan account on Bandcamp allows you to follow and support your favorite artists and receive updates about their new releases and shows.
Im having trouble streaming music on Bandcamp. What can I do?
If you are having trouble streaming music, try refreshing the page or using a different web browser. If the issue persists, try a different internet connection or contact Bandcamps customer support.
Ive found a problem with an artists music on Bandcamp. How can I report it?
To report a problem with an artists music, click on the Report this track button on the track page and select the appropriate reason for reporting.
Is Bandcamp available in other languages besides English?
Bandcamp is available in many different languages, including Spanish, French, German, and more. You can change the language settings in your account preferences.
How do I change the currency used for transactions on Bandcamp?
The currency used for transactions on Bandcamp is based on your location. If you want to change it, go to your profile and click on the Edit button next to Location.
Why is my payment not going through on Bandcamp?
If your payment is not going through, make sure your billing information is correct and that your payment method is accepted on Bandcamp. You can also try using a different payment method or contact Bandcamps customer support for assistance.
I received an error message while trying to purchase music on Bandcamp. What does it mean?
Common error messages on Bandcamp include transaction declined, payment unsuccessful, or error processing payment. These messages usually mean there was an issue with processing your payment. Check your payment method and try again, or contact Bandcamps customer support for assistance.
Im having trouble with my Bandcamp Pro membership. What can I do?
If youre having trouble with your Bandcamp Pro membership, contact Bandcamps customer support for assistance.
How do I redeem a discount code on Bandcamp?
To redeem a discount code, go to the checkout page when making a purchase and enter the code in the space provided.
Can I purchase music as a gift for someone else on Bandcamp?
Yes, you can purchase music as a gift for someone else by using the gift card feature on Bandcamp.
How can I request a refund for a purchase on Bandcamp?
To request a refund, go to your purchase history, select the item you want to refund, and click on the Request refund button. You can also contact Bandcamps customer support for assistance.
Why am I being charged a currency conversion fee on my Bandcamp purchase?
Bandcamp processes payments in USD, so if your currency is different, your bank may charge a conversion fee. This fee is not controlled by Bandcamp and should be directed to your bank.
How can I report copyright infringement on Bandcamp?
If you believe there is copyright infringement on Bandcamp, you can report it by filling out this form or contacting Bandcamps customer support for assistance.
