What is bark and how does it work?
Bark is a platform that helps you monitor your child's online activity for potential issues such as cyberbullying, online predators, and inappropriate content.
How do I set up bark for my child?
You can set up bark by creating an account, adding your child's devices, and connecting their accounts for various social media and messaging platforms.
Why am I not receiving notifications from bark?
This could be due to a technical issue, please check your notification settings and make sure bark has access to send notifications. You can also contact bark's customer support for assistance.
Can I customize the types of notifications I receive from bark?
Yes, you can choose which types of alerts you want to receive through bark's settings.
I forgot my bark account password, how do I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions.
What should I do if bark is not detecting or monitoring certain apps on my child's device?
You can contact bark's customer support and they can assist you with troubleshooting and adding the app to be monitored.
How does bark protect my child's privacy?
Bark uses advanced technology to scan for potential issues without compromising your child's privacy. It does not view or store any private messages or content.
Can bark monitor multiple devices for my child?
Yes, bark can monitor multiple devices as long as they are added to your account.
Can bark also monitor my child's gaming activity?
Yes, bark can monitor certain gaming platforms such as Xbox, PlayStation, and Nintendo Switch.
Is it possible to ignore certain notifications from bark?
Yes, you can choose to ignore certain notifications if you feel they are not relevant or necessary.
Can I access my child's device remotely through bark?
No, bark does not have the capability to access your child's device remotely.
Why is my child's device showing as offline on bark?
This could be due to a weak internet connection or the device being turned off. Please make sure the device is connected to the internet and turned on.
How secure is my child's information on bark?
Bark takes privacy and security very seriously. Your child's information is encrypted and protected by industry-standard security measures.
Can I share my bark account with someone else, such as my child's other parent?
Yes, you can add additional family members to your bark account and they can receive notifications and monitor your child's activity.
What happens to my child's account and activity on bark if I delete my bark account?
Your child's account and activity will also be deleted from bark.
Can I customize the keywords and phrases bark monitors for?
Yes, you can add specific words and phrases to be monitored by bark or choose from their pre-made list.
What should I do if I receive an alert but cannot find any concerning activity on my child's device?
Sometimes the context or language used in the alert may not be concerning when viewed in isolation. If you have concerns, you can contact bark's customer support for assistance.
I received an "account connection failed" message, what should I do?
This could be due to an issue with the social media or messaging platform's server. Please wait and try again later. If the issue persists, you can contact bark's customer support for assistance.
How do I cancel my bark subscription?
You can cancel your subscription by going to bark's billing settings. Please note, your account will remain active until the end of the current billing cycle.
Can bark also monitor my child's text messages?
Yes, bark can monitor text messages on both iOS and Android devices.
What should I do if I receive a "device disconnected" message?
This means that the device is no longer connected to bark's monitoring system. Please check the internet connection and the device's settings to make sure it is still connected.
Can I view my child's activity history on bark?
Yes, you can view your child's activity history on bark's dashboard.
Can bark block or filter content?
Yes, bark offers content filtering and blocking for certain platforms and apps. You can manage these settings on your child's profile.
How do I know if my child has deleted bark from their device?
You will receive a notification if your child has deleted bark from their device.
What should I do if I believe that bark has missed a potential issue?
If you believe that bark has not detected a potential issue, you can contact their customer support team. Additionally, you can also review your child's activity on their device for further reassurance.
Where can I find more information about using bark?
You can visit bark's support page for helpful articles or contact their customer support for further assistance.
