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How do I access my Basecamp account?
You can access your Basecamp account by logging in at www.basecamp.com.
Why can't I log into my Basecamp account?
If you are having trouble logging into your Basecamp account, first make sure you are using the correct email address and password. If the issue persists, try resetting your password or clearing your browser's cache. If you continue to have issues, contact Basecamp customer support for further assistance.
How do I create a new project in Basecamp?
To create a new project in Basecamp, log into your account and click on the Create a project button on the dashboard. You can also create a new project by clicking on your avatar in the top right corner and selecting New project from the drop-down menu.
I am getting an error message when trying to add a new member to my project. What should I do?
If you are receiving an error message when trying to add a new member to your project, make sure the member's email address is spelled correctly and that they have a valid Basecamp account. If the issue persists, try logging out and back into your account or contact Basecamp customer support for assistance.
How do I invite clients or external members to my Basecamp project?
To add clients or external members to your Basecamp project, first create a new project and click on the Add people button on the project's dashboard. Then, enter the email addresses of the members you want to invite and click Send invitation.
Can I change the permissions for members in my Basecamp project?
Yes, as the project owner you can change the permissions for members in your Basecamp project. Simply click on the member's name in the project dashboard and select Change permissions from the drop-down menu.
How do I upload files to my Basecamp project?
To upload files to your Basecamp project, click the Upload files button in the project dashboard. You can also drag and drop files directly from your computer into the project.
Can I add tags to my Basecamp projects?
Yes, you can add tags to organize your projects in Basecamp. To add tags, click on the project's name in the dashboard and select Add tags from the drop-down menu.
How do I change the project name in Basecamp?
To change the project name in Basecamp, click on the project's name in the dashboard and select Edit project from the drop-down menu. Then, enter the new project name and click Save.
Why can't I see all my projects on the dashboard?
If you cannot see all your projects on the dashboard, try adjusting your list layout by clicking the gear icon in the top right corner and selecting Choose icons or Choose titles. You can also search for specific projects using the search bar.
How do I assign tasks to members in Basecamp?
To assign tasks to members in Basecamp, click on the Assign to field when creating or editing a task and select the member's name from the drop-down menu.
What do the different colors on the project calendar in Basecamp mean?
Different colors on the project calendar in Basecamp represent different types of events. You can hover over the color dots on the calendar to see what each color represents.
How do I add a due date to a task in Basecamp?
To add a due date to a task in Basecamp, click on the task and select the Add due date button. Then, choose the date and click Save.
Can I create recurring tasks in Basecamp?
Yes, you can create recurring tasks in Basecamp by clicking the Create a task button and selecting Recurring task. Then, choose the frequency and start date for the task.
How do I delete a project in Basecamp?
To delete a project in Basecamp, click on the project's name in the dashboard and select Delete project from the drop-down menu. Keep in mind that deleting a project is permanent and cannot be undone.
What should I do if I accidentally delete a task in Basecamp?
If you accidentally delete a task in Basecamp, you can restore it by clicking on the Deleted items tab in the project and selecting Undelete next to the task you want to restore.
How do I archive a project in Basecamp?
To archive a project in Basecamp, click on the project's name in the dashboard and select Archive project from the drop-down menu. This will remove the project from your active projects but you can still access it if needed.
What happens when I archive a project in Basecamp?
Archiving a project in Basecamp removes it from your active projects but preserves all the project's information and history. You can still access the archived project by clicking on the Archived projects tab in the dashboard.
How do I restore an archived project in Basecamp?
To restore an archived project in Basecamp, click on the Archived projects tab and select Restore next to the project you want to restore.
I am having trouble setting up email forwarding for my Basecamp project. What should I do?
If you are having trouble setting up email forwarding for your Basecamp project, make sure you are using the correct email address and check your spam folder. If the issue persists, contact Basecamp customer support for assistance.
How do I customize the notifications I receive from Basecamp?
To customize your Basecamp notifications, click on your avatar in the top right corner and select My stuff. Then, click on Notifications and choose which notifications you want to receive.
I accidentally deleted a message in Basecamp. Can I retrieve it?
Yes, you can retrieve a deleted message in Basecamp by clicking on the Deleted items tab and selecting Undelete next to the message you want to restore.
How do I export project data from Basecamp?
To export project data from Basecamp, go to the project's Data & tools tab and select Export. From there, you can choose what data you want to export and in what format.
What is the storage limit for my Basecamp account?
The storage limit for your Basecamp account depends on the plan you are subscribed to. The basic plan includes 20GB of storage, while the business plan offers unlimited storage. You can check your current storage usage by clicking on your avatar in the top right corner and selecting My stuff.
How do I cancel my Basecamp subscription?
To cancel your Basecamp subscription, click on your avatar in the top right corner and select My stuff. Then, click on Account and select Cancel your account from the bottom of the page. Keep in mind that once you cancel your account, you will no longer have access to your projects and all data will be deleted.
