Battlelog FAQ

Answers to your most common questions about Battlelog.

Quick, simple, and helpful information at a glance.

How do I log into my Battlelog account?
You can log into your Battlelog account by entering your email address and password on the login page. If you have forgotten your password, you can reset it by clicking on the "Forgot your password?" link.
Why am I getting an error message when trying to log into Battlelog?
One possible reason for this could be that your account has been banned or suspended. Another reason could be that there is a temporary issue with the server. We recommend contacting the support team for further assistance.
How do I fix a "Server Error" message on Battlelog?
This error can usually be resolved by logging out and logging back into your account. If the issue persists, try clearing your browser's cache and cookies or using a different browser.
Why am I seeing the message "Connection to the game server has been lost" on Battlelog?
This can be caused by a poor internet connection or server issues. First, try restarting your router and checking your internet connection. If the problem persists, you may need to wait until the server issue is resolved.
What does the "Unable to join server" message mean on Battlelog?
This error message usually appears when a server is full or when the server is experiencing technical difficulties. You may try joining a different server or wait for the issue to be resolved.
How do I resolve a "PunkBuster kicked player" error on Battlelog?
This error is caused by PunkBuster, a program designed to prevent cheating, detecting a violation on your account. You will need to troubleshoot the issue following the steps outlined on PunkBuster's support website (https://www.evenbalance.com/support.php) or contact their support team for further assistance.
What does the "No Soldier Found" message mean on Battlelog?
This error can occur when there is a mismatch between your account and the game server. Try restarting the game or clearing your browser's cache and cookies. If the issue persists, contact the game's support team for further assistance.
Why am I getting a "Plugin Error" message on Battlelog?
This error can occur if you have disabled or removed a necessary plugin for your browser. To fix this, try enabling or reinstalling the plugin, or using a different browser.
How do I fix a "Game disconnected: you were kicked" error on Battlelog?
This error is usually caused by losing connection to the game server. It could also occur if you were kicked from the server by an administrator. Check your internet connection and try joining a different server.
Why is my Battlelog page not loading correctly?
This can happen due to a variety of reasons, such as a slow internet connection, issues with the Battlelog servers, or outdated browser cache. We recommend refreshing the page or trying again later. If the problem persists, try clearing your browser's cache and cookies or using a different browser.
What should I do if I encounter a "404 Not Found" error on Battlelog?
This error indicates that the webpage you are trying to access could not be found on the server. Try refreshing the page or using a different browser. If the issue persists, contact the game's support team for further assistance.
How do I fix a "Loading error" on Battlelog?
This error can be caused by multiple factors, such as server issues, corrupt browser cache, or outdated plugins. Try refreshing the page, clearing your browser's cache and cookies, or using a different browser.
Why am I seeing a "Parse Error" on Battlelog?
This error can occur if there is an issue with the code on the webpage. Try refreshing the page or using a different browser. If the issue persists, contact the game's support team for further assistance.
How do I resolve an "Out of Memory" error on Battlelog?
This error can happen when your computer runs out of memory, usually due to multiple open programs or a lack of available RAM. Close unnecessary programs and try again. If the issue persists, consider upgrading your computer's memory.
Why am I getting a "Plugin Not Installed" error on Battlelog?
This error indicates that a necessary plugin, such as Adobe Flash, is not installed on your computer. Install the plugin and try again. If the issue persists, try using a different browser or updating your current browser.
What does the message "Your browser is not supported" mean on Battlelog?
This error means that the browser you are using is not compatible with Battlelog. We recommend using a supported browser, such as Google Chrome or Mozilla Firefox.
How do I fix a "Bad Game Mode" error on Battlelog?
This error can occur when trying to join a game mode that is not supported by the server. Try joining a different game mode or server.
Why am I seeing a "Game update failed" message on Battlelog?
This error can happen when the game's server is undergoing maintenance or when your game files are corrupted. Check the game's official website or social media for any announcements about server maintenance. If there is no maintenance ongoing, try verifying your game files or reinstalling the game.
How do I resolve a "Game has crashed" error on Battlelog?
This error can occur due to various reasons, such as hardware issues, outdated drivers, or corrupt game files. Try updating your drivers, verifying your game files, or reinstalling the game.
What does the "Failed to load player data" message mean on Battlelog?
This error can happen when the game server is experiencing technical difficulties, or there is a mismatch between your account and the server. Try refreshing the page or joining a different server.
Why am I getting a "Tag reset failed" error on Battlelog?
This error can occur when there is an issue with your account's profile data. Try refreshing the page or logging out and back into your account. If the issue persists, contact the game's support team for further assistance.
How do I solve a "Service Down" error on Battlelog?
This error can happen when one of the game's services, such as matchmaking or leaderboards, is experiencing technical difficulties. Check the game's official website or social media for any announcements about server maintenance. If there is no maintenance ongoing, try again later.
What does the "Purchase Failed" message mean on Battlelog?
This error can occur if there is a problem with the payment method you are using. Contact the game's support team or the payment provider for further assistance.
Why am I receiving a "Game is no longer available" error on Battlelog?
This error can happen if the server you are trying to join has ended the game session, or if the game has been removed from the Battlelog platform. Try joining a different server or game.
How do I fix a "You were disconnected from Ea Online" error on Battlelog?
This error can happen when there are issues with the game's server connectivity. Check your internet connection and try again. If the issue
Free Submission
Free Webpage Submission

Submit your webpage using our free tool.

Submit Now