BendBroadband FAQ

Answers to your most common questions about BendBroadband.

Quick, simple, and helpful information at a glance.

What is BendBroadband?
BendBroadband is a telecommunications and cable service provider in the United States, offering TV, internet, and phone services to residential and business customers.
How can I contact BendBroadband customer service?
You can contact BendBroadband customer service by calling 1-541-382-5551 or by visiting their website and using the online chat feature.
What should I do if my BendBroadband internet is not working?
First, check to make sure all cables are securely connected. If the issue persists, try restarting your modem and router. If the problem continues, contact customer service for further assistance.
How do I set up my BendBroadband email account?
You can set up your BendBroadband email account by following the instructions on their website or by contacting customer service for assistance.
Why is my BendBroadband bill higher than usual?
Your BendBroadband bill may be higher than usual due to a change in your service plan or additional fees such as equipment or installation charges. Contact customer service for clarification and to review your billing.
What should I do if I am experiencing slow internet speeds?
You can try resetting your modem and router, as well as making sure all devices connected to the internet are turned off. If the problem persists, contact customer service for further assistance.
How do I pay my BendBroadband bill?
You can pay your BendBroadband bill online, through automatic bill pay, by mail, or in-person at a payment center.
I am experiencing poor TV reception, what should I do?
First, make sure all cables are securely connected. If the problem continues, try resetting your cable box. If the issue persists, contact customer service for further assistance.
Can I watch TV channels on my mobile device with BendBroadband?
Yes, BendBroadband offers a TV Everywhere feature that allows you to watch certain channels on your mobile device.
Why am I experiencing interruptions in my TV service?
Interruptions in TV service can be caused by a variety of factors, such as severe weather conditions or technical issues. Contact customer service for assistance.
How do I change my BendBroadband Wi-Fi password?
You can change your Wi-Fi password by logging into your BendBroadband account on their website or by contacting customer service for assistance.
Are there any data caps for BendBroadband internet?
Yes, BendBroadband has a monthly data cap for their internet service. Customers can check their usage and learn more about data overage charges on their website.
What is the difference between advertised and actual internet speeds?
Advertised internet speeds refer to the maximum download speed that a service provider can support, while actual internet speeds may vary based on individual factors such as equipment type and network congestion.
Can I add or remove channels from my BendBroadband TV package?
Yes, you can customize your TV package by adding or removing channels. Contact customer service for assistance with making changes to your package.
How do I troubleshoot issues with my BendBroadband phone service?
Check all connections and try restarting your phone and modem. If the problem continues, contact customer service for further assistance.
Why am I unable to log into my BendBroadband account online?
There may be an issue with your password or account information. Try resetting your password or contact customer service for assistance.
How do I set up parental controls on my BendBroadband account?
You can set up parental controls using the ManageMyTVs feature on the BendBroadband website or by contacting customer service for assistance.
I cancelled my BendBroadband services, but I'm still receiving bills. What should I do?
Contact customer service to confirm that your services have been cancelled and to resolve any billing issues.
What should I do if my BendBroadband equipment is not working?
First, check all connections and try resetting the equipment. If the issue persists, contact customer service for further assistance.
How can I view and pay my BendBroadband bill online?
You can view and pay your bill online by logging into your BendBroadband account on their website.
What is the BendBroadband outage policy?
BendBroadband strives to minimize service interruptions, but in the event of an outage, customers can report it to customer service for updates and estimated restoration times.
Can I get a discount on my BendBroadband services?
BendBroadband may offer promotions and discounts to new or existing customers. Contact customer service for more information.
How do I transfer my BendBroadband services to a new address?
Contact customer service at least two weeks before your move date to schedule a transfer of services to your new address.
Why am I receiving a "no signal" message on my TV?
This message may appear due to a loose cable connection, a subscription issue, or a technical problem. Contact customer service for assistance.
What should I do if I receive a "weak or no signal" message on my TV?
This message may appear if there is an issue with your equipment or service. Contact customer service for assistance.
How can I check for service outages in my area?
You can check for service outages in your area on the BendBroadband website or by contacting customer service.
Why am I experiencing poor call quality on my BendBroadband phone service?
Poor call quality can be caused by a variety of factors, such as interference or a technical issue. Contact customer service for assistance in troubleshooting the issue.
Are there any contracts or cancellation fees for BendBroadband services?
Some BendBroadband services may have a contract or cancellation fee. Contact customer service to review the terms and conditions of your specific service plan.