Betterment FAQ

Answers to your most common questions about Betterment.

Quick, simple, and helpful information at a glance.

What is the most common cause of a slow computer?
The most common cause of a slow computer is having too many programs running at once. Close out unnecessary programs and consider upgrading your RAM or clearing out temporary files.
How do I fix a frozen or unresponsive computer?
To fix a frozen or unresponsive computer, try restarting it by holding down the power button for a few seconds. If that doesn't work, you may need to force a shutdown by unplugging the computer or removing the battery.
Why is my internet connection slow?
Your internet connection may be slow due to a variety of reasons, such as distance from the router, interference from other devices, or a problem with your internet service provider. Contact your ISP for assistance or try troubleshooting your network devices.
How can I troubleshoot a printer that won't print?
First, ensure that the printer is turned on and properly connected to your computer. Then, check for any error messages on the printer or your computer. If there are no error messages, try restarting both the printer and your computer, and make sure the correct printer is selected in your print settings.
Why won't my phone charge?
Make sure your charging cable is functioning and properly connected to both your phone and the power source. If the issue persists, try using a different charging cable or wall adapter. You may also need to clean the charging port on your phone.
How do I fix a "low memory" error message?
To fix a "low memory" error, try closing out any unnecessary programs and browser tabs. You may also need to clear your temporary files or increase your computer's virtual memory.
Why won't my email attachments open?
Your email attachments may not open if they are corrupted or if you do not have the appropriate software to view them. Try downloading the attachments and opening them in a different program, or ask the sender to resend the attachments.
How do I troubleshoot a blue screen error?
A blue screen error, also known as the "blue screen of death," can be caused by a variety of issues. Some common steps to troubleshoot include restarting your computer, updating your drivers, and running a virus scan.
What can I do if my computer keeps restarting without warning?
If your computer keeps restarting without warning, it could be due to a hardware or software problem. Try updating your drivers, running a virus scan, or checking for any loose connections with your hardware.
How do I fix a "no signal" error on my TV?
First, ensure that all cables are properly connected and the TV is on the correct input channel. If this doesn't work, try unplugging the TV for a few minutes and then plugging it back in. You may also need to adjust the TV's settings or update its firmware.
Why won't my headphones connect to my device?
Make sure your headphones are fully charged and in pairing mode. Also, check to see if your device has Bluetooth enabled. If the issue persists, try unpairing and re-pairing your headphones or consult the manufacturer's instructions.
How do I fix a "missing DLL" error?
A "missing DLL" error typically occurs when a program or application is trying to access a specific DLL file that is either not present or corrupted. Try reinstalling the program or repairing any corrupted system files.
Why am I getting a "404 error" when trying to access a website?
A "404 error" means that the webpage you are trying to access cannot be found. This could be due to a mistyped URL, the website being down, or the page no longer existing. Try double-checking the URL or trying again later.
What can I do if my computer won't boot up?
If your computer won't boot up, it could be due to a variety of issues such as a corrupted operating system or hardware failure. Try troubleshooting your hardware or seek assistance from a professional technician.
How do I fix a "disk full" error?
To fix a "disk full" error, you will need to free up space on your hard drive. Consider deleting unnecessary files, moving them to an external hard drive, or freeing up space by uninstalling unused programs.
Why is my cursor not moving on my laptop?
Your cursor may not be moving due to a disabled touchpad, a drained battery, or a malfunctioning touchpad driver. Try enabling your touchpad or restarting your laptop. You may also need to update your touchpad driver.
How do I resolve a "file could not be opened" error on my phone?
If you are receiving a "file could not be opened" error on your phone, it could be due to a corrupted file or an issue with the app you are trying to open the file with. Try downloading a different app or contacting the app's developer for assistance.
What can I do if my computer is overheating?
If your computer is overheating, try removing any dust or debris from the fans and vents. You may also need to check for any malfunctioning hardware or consider investing in a cooling pad.
Why is my audio not working?
Your audio may not be working due to a muted sound system, incorrect audio settings, or a faulty audio driver. Try adjusting your sound settings or updating your audio driver.
How do I recover a deleted file?
If you have accidentally deleted a file, you may be able to recover it from your computer's recycling bin. If the file is not there, you may need to use a data recovery software or seek assistance from a professional.
What can I do if my digital camera is not connecting to my computer?
If your digital camera is not connecting to your computer, try using a different USB cable or connecting the camera to a different USB port. You may also need to install the appropriate drivers for your camera.
Why isn't my microphone working?
Make sure your microphone is properly plugged in and turned on (if applicable). You may also need to adjust your audio settings or update your microphone driver.
How do I fix a "no bootable device" error?
A "no bootable device" error means that your computer is unable to find an operating system on the selected device. You may need to change the boot sequence in your BIOS settings or try repairing your operating system.
What can I do if my laptop screen is black?
If your laptop screen is black, try pressing the FN key and the F4 key (or whichever key has a monitor icon) to toggle the display. If this doesn't work, try restarting your laptop or checking for loose connections with your display.
How can I fix a "hard drive failure" error?
A "hard drive failure" error can be caused by a variety of issues, such as physical damage or outdated firmware. You may need to replace your hard drive or seek assistance from a professional.