What is Birchbox?
Birchbox is a monthly subscription box service that delivers beauty and grooming products right to your doorstep.
How does Birchbox work?
Customers can sign up for a monthly subscription and receive a box filled with curated beauty and grooming products based on their preferences.
How much does Birchbox cost?
Birchbox offers different subscription plans with varying prices. The standard monthly plan is $15 per month, but there are also options for 6-month or 12-month prepaid subscriptions.
How do I update my Birchbox preferences?
You can update your Birchbox preferences by logging into your account and clicking on the "Account Settings" tab.
Can I cancel my Birchbox subscription?
Yes, you can cancel your Birchbox subscription at any time by going to the "Account Settings" tab and selecting "Cancel Subscription."
How do I track my Birchbox shipment?
Once your Birchbox has been shipped, you will receive an email with a tracking number. You can also log into your account to track your shipment.
What should I do if my Birchbox is missing an item?
Please contact Birchbox customer service at [email protected] and they will be happy to assist you.
How do I redeem Birchbox reward points?
You can redeem Birchbox reward points at checkout by selecting the "Apply Points" option.
Is there a Birchbox app?
Yes, there is a Birchbox app available for both iOS and Android devices.
How do I reset my Birchbox account password?
You can reset your Birchbox account password by clicking on the "Forgot My Password" link on the login page and following the prompts.
What is the Birchbox return policy?
Birchbox accepts returns of unopened products within 90 days of purchase. You can find more information on their return policy here: https://www.birchbox.com/returns
Why was my Birchbox subscription renewal unsuccessful?
There can be several reasons why a subscription renewal is unsuccessful, such as an expired credit card or insufficient funds. Please check your account and contact customer service if you have any further questions.
How do I report a problem with my Birchbox app?
You can report any issues with the Birchbox app by emailing [email protected].
I'm having trouble applying a Birchbox promo code. What should I do?
First, make sure the promo code is still valid and meets any requirements. If you are still having trouble, please contact Birchbox customer service for assistance.
Can I pause my Birchbox subscription?
Yes, you can pause your Birchbox subscription for up to three months by going to the "Account Settings" tab and selecting "Pause Subscription."
I haven't received my Birchbox yet. What should I do?
If you haven't received your Birchbox within the expected timeframe, please contact Birchbox customer service for assistance.
How do I change my Birchbox shipping address?
You can change your Birchbox shipping address by going to the "Account Settings" tab and selecting "Edit Shipping Address."
Can I purchase a Birchbox as a gift for someone?
Yes, you can purchase a gift subscription to Birchbox for a friend or loved one. You can find more information and purchase options here: https://www.birchbox.com/gift
I accidentally deleted my Birchbox account. Can I recover it?
Unfortunately, deleted accounts cannot be recovered. You will need to create a new account if you wish to continue with Birchbox.
I am receiving duplicate Birchbox shipments. What should I do?
Please contact Birchbox customer service at [email protected] for assistance with this issue.
Can I customize my Birchbox?
Birchbox offers a personalized experience based on your preferences, but the specific products in each box may vary.
I'm having trouble applying my Birchbox discount. What should I do?
If you are having trouble applying a discount to your Birchbox, please check that the code is still valid and meets any requirements. If you are still having trouble, please contact Birchbox customer service for assistance.
How do I access my Birchbox subscription history?
You can view your Birchbox subscription history by logging into your account and going to the "Subscriptions" tab.
Is Birchbox available outside of the United States?
Birchbox is also available in the UK, Ireland, France, Spain, and Belgium. You can find more information on international options here: https://www.birchbox.com/international
Can I purchase individual products from Birchbox?
Yes, you can purchase full-size products from the Birchbox shop without a subscription. You can find more information and browse products here: https://www.birchbox.com/shop
How do I become a Birchbox subscriber?
You can become a Birchbox subscriber by signing up for a subscription through their website: https://www.birchbox.com/subscribe
Is there a way to skip a month of Birchbox?
There is currently no way to skip a month of Birchbox. However, you can pause your subscription for up to three months if needed.
