BitSight FAQ

Answers to your most common questions about Bitsight.

Quick, simple, and helpful information at a glance.

What is BitSight?
BitSight is a platform that provides security ratings and continuous monitoring of third-party vendors' cybersecurity performance.
How does BitSight calculate security ratings?
BitSight uses publicly available data, including security events, configuration data, and user behavior, to create a security rating for a company.
Can BitSight analyze my company's cybersecurity performance?
Yes, BitSight offers security ratings for organizations as well as continuous monitoring of their cybersecurity posture.
What types of security events does BitSight monitor?
BitSight tracks data breaches, malware infections, system vulnerabilities, and other security incidents.
How often are BitSight security ratings updated?
BitSight updates security ratings on a daily basis, providing real-time visibility into an organization's cybersecurity posture.
Can BitSight help me assess the security of my vendors?
Yes, BitSight offers vendor risk management services to help organizations evaluate the security performance of their third-party vendors.
How can I access BitSight security ratings for my vendors?
BitSight offers a vendor portal where users can search for and access security ratings for their third-party vendors.
What is a BitSight security score?
A BitSight security score is a numerical representation of an organization's cybersecurity performance, ranging from 250-900.
Can I compare my BitSight security score to others in my industry?
Yes, BitSight provides industry benchmarks and allows organizations to compare their security score to others in their sector.
What is the BitSight Remediating Last Shot Event?
The BitSight Remediating Last Shot Event indicates a security issue within an organization's network that has been resolved and was the last time it occurred.
How do I interpret a BitSight security rating?
BitSight security ratings range from A-F, with A being the best score and F being the worst. Organizations with a D or F rating are considered to have a high cybersecurity risk.
Can I get more details about a specific security event on BitSight?
Yes, BitSight provides a detailed event timeline, including the source of the event, date, and severity level.
What should I do if my company's security rating on BitSight decreases?
If your security rating decreases, it is recommended to review your security controls and address any vulnerabilities or incidents that may have contributed to the decrease.
How can I improve my company's BitSight security rating?
You can improve your company's security rating by implementing strong security controls, regularly updating software, and promptly addressing any security incidents.
What is the BitSight Exchange?
The BitSight Exchange is a platform that allows organizations to share their security ratings with their business partners, improving transparency and collaboration in the cybersecurity space.
Can multiple users access BitSight for my organization?
Yes, with BitSight's multi-user access feature, organizations can add and manage multiple users, with different levels of access, to their account.
What should I do if I encounter a technical error on BitSight?
If you encounter a technical error on BitSight, it is recommended to contact the BitSight customer support team for assistance.
What is the BitSight Customer Success Center?
The BitSight Customer Success Center is a resource hub with tutorials, user guides, and community forums to help users navigate and maximize their use of BitSight.
How often does BitSight scan for security events?
BitSight continuously monitors for security events on a daily basis, providing real-time visibility into an organization's cybersecurity posture.
Can I customize the security alerts I receive from BitSight?
Yes, BitSight allows users to set up alerts and notifications for specific security events, such as data breaches or malware infections.
Can I access BitSight on my mobile device?
Yes, BitSight offers a mobile application for both iOS and Android devices, allowing users to access their security ratings and alerts on-the-go.
Is BitSight compliant with data privacy regulations?
Yes, BitSight is compliant with various data privacy regulations, including GDPR and CCPA. For more details, please see BitSight's Privacy Policy.
Can BitSight help me prepare for a security audit?
Yes, BitSight provides detailed reports and insights that can assist organizations in preparing for a security audit and demonstrating their cybersecurity posture to auditors.
How can I learn more about BitSight's services?
You can visit the BitSight website or contact their sales team to learn more about their services and how they can help your organization.
What is BitSight for Security Performance Management?
BitSight for Security Performance Management is a suite of tools and services that help organizations measure, manage, and mitigate their cybersecurity risk.
Can BitSight integrate with other security tools and platforms?
Yes, BitSight offers integrations with various security tools and platforms, including SIEM solutions and IT service management tools.
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