Blink Charging FAQ

Answers to your most common questions about Blinkcharging.

Quick, simple, and helpful information at a glance.

What is blinkcharging?
Blinkcharging is a network of electric vehicle (EV) charging stations across the United States.
How to use blinkcharging?
To use blinkcharging, you need to have an EV and a Blink membership. Then, you can locate a charging station using the Blink mobile app or website, and start charging by scanning the QR code on the station or using the app.
Why is my charge session at a Blink station stuck at initializing?
This could be due to a communication issue between your vehicle and the charging station. Check your connection and try restarting the session. If the problem persists, contact Blink customer support.
Can I use a Blink charging station without a Blink membership?
No, a Blink membership is required to use the charging stations. You can sign up for a membership on the Blink website or through the mobile app.
How long does it take to charge my EV at a Blink station?
The charge time varies depending on your vehicle's battery size and the level of charge. As a rough estimate, it can take 1-2 hours for a level 2 charge, and 30 minutes to an hour for a level 3 charge.
What is the cost of using a Blink charging station?
The cost varies depending on your Blink membership plan and the level of charge. You can find more details on the Blink website.
Why am I not able to start a charging session at a Blink station?
This could be due to various reasons such as a low battery, communication issues, or malfunctioning of the charging station. Make sure your vehicle is compatible with Blink stations and contact customer support for assistance.
How can I report a broken or malfunctioning Blink charging station?
You can report it through the Blink mobile app or by contacting customer support.
Can I use my Blink membership at other charging networks?
Yes, Blink has partnerships with some other charging networks. You can check their website for the list of partners.
What if I start a charging session but my car is unable to charge?
This could be due to various reasons such as a faulty charging cable or port. Contact Blink customer support for assistance.
How do I know if a Blink charging station is available?
You can check the availability of a charging station using the Blink mobile app or website.
Why is my Blink charging session not ending?
This could be due to a communication issue between your vehicle and the charging station. Try ending the session through the mobile app or by scanning the QR code again. If the problem persists, contact customer support.
What is the maximum distance between my car and the charging station for it to charge?
Most charging stations have a maximum distance of 25 feet between the vehicle and the station for successful charging.
What happens if I unplug my car before the charging session is completed?
In this case, the charging session will end, and you will be charged for the time used.
How do I know how much charge is remaining in my Blink membership?
You can check your membership balance on the Blink website or mobile app.
How can I update my payment information on my Blink account?
You can log in to your Blink account and go to the My Account section to update your payment information.
Can I cancel my Blink membership?
Yes, you can cancel your Blink membership at any time, but you may be charged a $10 early termination fee if you cancel within the first 12 months.
Is my Blink account information secure?
Yes, Blink follows strict security measures to protect your account information. You can also enable two-factor authentication for added security.
What do I do if a Blink charging station is blocked by another car?
If possible, you can try to find another available charging station nearby. Otherwise, you can report it to customer support.
How can I locate Blink charging stations near me?
You can use the Blink mobile app or website to find the nearest charging stations.
Can I use a prepaid card for Blink charging?
No, Blink only accepts credit, debit, and charge cards for payment.
What should I do if my car is unable to communicate with the Blink charging station?
This could be due to compatibility issues or a faulty communication port. Contact customer support for assistance.
Is there a limit on how long I can charge my car at a Blink station?
Yes, there is a time limit of 6 hours for level 2 charging, and 45 minutes for level 3 charging.
Can I use Blink charging stations if I am not a resident of the United States?
Yes, non-residents can use Blink charging stations as long as they have a valid credit, debit, or charge card for payment.
How can I check my charging history on my Blink account?
You can log in to your Blink account and go to the Charging History section to view your past charging sessions.
What do I do if the Blink charging station is not working?
If the charging station is not functioning properly, you can report it to customer support so they can send a technician for repair.
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