What is BMO?
BMO (Bank of Montreal) is a financial services provider in Canada.
How can I access my BMO account online?
You can access your BMO account online by logging in at www.bmo.com.
Why am I getting a "Username/Password invalid" error when trying to log in?
This error message means that the username or password you entered is incorrect. Double check that you are using the correct login information. If you still cannot log in, you can reset your password by clicking on the "Forgot password" link on the login page.
How do I set up online banking with BMO?
To set up online banking with BMO, you will need to go to www.bmo.com and click on the "Register now" button. You will then need to follow the instructions to create an account.
Why is my BMO online banking session timing out?
For security reasons, BMO online banking sessions are set to automatically log out after a period of inactivity. This is to protect your account in case you forget to log out.
I am unable to transfer funds between my BMO accounts, what should I do?
If you are unable to transfer funds between your BMO accounts, it could be due to insufficient funds, a limit on the amount of transfers per day, or a technical issue. Please contact BMO customer service for further assistance.
Why did I receive a "Transaction cannot be processed" error when trying to make a purchase?
This error message could mean that there is an issue with the merchant's system or that the transaction has been flagged as potentially fraudulent. Contact BMO customer service to investigate and resolve the issue.
How do I report a lost or stolen BMO credit card?
If your BMO credit card is lost or stolen, contact BMO customer service immediately at 1-800-263-2263 to report it. You should also review your recent transactions to ensure there is no unauthorized activity.
I am trying to deposit a cheque through the BMO mobile app, but it is not working. What should I do?
Ensure that your BMO mobile app is up to date and that you are using a supported device. If the issue persists, contact BMO customer service for assistance.
Why is my BMO debit/credit card being declined?
Your BMO debit/credit card may be declined due to insufficient funds, a temporary hold being placed on your account, or your card may have been flagged for suspicious activity. Contact BMO customer service for assistance.
How can I view my BMO statements online?
You can view your BMO statements online by logging into your BMO online banking account and clicking on the "Statements" option.
What is the BMO routing number?
The BMO routing number for all accounts is 000000000.
How do I change my BMO online banking password?
You can change your BMO online banking password by logging into your account, going to the "My Profile" section, and selecting the "Change Password" option.
I am receiving suspicious or fraudulent emails/phone calls claiming to be from BMO. What should I do?
Do not respond to the emails or provide any personal information. Contact BMO customer service to report the incident and to verify the legitimacy of the communication.
How can I update my contact information with BMO?
You can update your contact information with BMO by logging into your account, going to the "My Profile" section, and selecting the "Update Contact Information" option.
I am having trouble viewing my BMO online statements, what should I do?
Ensure that you have the latest version of Adobe Acrobat Reader installed on your device. If the issue persists, contact BMO customer service for assistance.
How do I set up automatic bill payments with BMO?
To set up automatic bill payments with BMO, log into your account, go to the "Pay & Transfer" section, and select "Set up automatic bill payments".
I am receiving a "Card not supported" error when trying to make a purchase. What does this mean?
This error message means that the merchant does not accept your type of BMO card. Contact BMO customer service for assistance.
How do I download the BMO mobile app?
You can download the BMO mobile app from the App Store or Google Play Store.
Why is my BMO credit card being declined for an online purchase?
Your BMO credit card may be declined for an online purchase due to potential fraud detection measures. Please contact BMO customer service to confirm the transaction and try again.
How do I cancel a BMO credit card?
To cancel a BMO credit card, contact BMO customer service at 1-800-263-2263.
What is the maximum limit for online bill payments with BMO?
The maximum limit for online bill payments with BMO is $100,000 per payment.
How do I dispute a charge on my BMO credit card?
Contact BMO customer service to report the disputed charge and request a chargeback.
Why did I receive a "Mobile deposit amount exceeds limit" error when trying to deposit a cheque through the BMO mobile app?
This error message means that the amount you are trying to deposit exceeds the daily or monthly mobile deposit limits. Contact BMO customer service to increase your limits or deposit the cheque through an ATM or in-branch.
How do I apply for a BMO credit card?
You can apply for a BMO credit card by going to www.bmo.com, selecting "Credit Cards", and choosing the card you wish to apply for. You can also apply in-branch or by calling BMO customer service.
