What is bofrost?
Bofrost is a food delivery company that sells frozen food and operates across Europe.
Why am I getting an error message when I try to log in to my bofrost account?
This could be due to incorrect login details or an issue with the website. Please try resetting your password or contacting bofrost customer service for further assistance.
Can I cancel my bofrost order?
Yes, you can cancel your order as long as it has not been processed and shipped. Please contact bofrost customer service to cancel your order.
I received a damaged or incorrect item in my bofrost order, what do I do?
Please contact bofrost customer service and provide them with details and photos of the damaged or incorrect item. They will assist you with a replacement or refund.
Can I edit my bofrost order after it has been placed?
No, you cannot edit your order after it has been placed. Please contact bofrost customer service for any changes you may require.
How can I pay for my bofrost order?
You can pay for your bofrost order using various methods such as credit or debit card, Paypal, or invoice payment. More information on payment options can be found on the bofrost website.
Why am I unable to add items to my bofrost cart?
This could be due to a technical issue. Please try refreshing the page or using a different browser. If the issue persists, please contact bofrost customer service.
Is there a minimum order amount for bofrost?
Yes, the minimum order amount for bofrost is 30. This is to ensure optimal delivery and storage conditions for your frozen items.
How long does it take for bofrost to deliver?
Delivery times may vary depending on your location. Please check the bofrost website or contact customer service for more information.
Can I track my bofrost order?
Yes, you can track your order once it has been shipped. You will receive an email with a tracking number or you can log into your bofrost account to track your order.
Why was my bofrost order cancelled?
Your bofrost order may have been cancelled due to issues with payment, stock availability, or technical issues. Please contact bofrost customer service for further information.
Is my personal information secure on the bofrost website?
Yes, bofrost takes the protection of personal data very seriously and has strict security measures in place to protect your information.
How can I contact bofrost customer service?
You can contact bofrost customer service by phone, email, or using the contact form on their website. Contact information can be found on the bofrost website.
I forgot my bofrost account password, what do I do?
You can reset your password by clicking on the "Forgot Password" link on the bofrost login page. You will receive an email with instructions on how to reset your password.
Are there any delivery fees for bofrost?
Yes, there is a small delivery fee for each bofrost order. More information on delivery fees can be found on the bofrost website.
Can I change the delivery address for my bofrost order?
Yes, you can change the delivery address for your order until it has been shipped. Please contact bofrost customer service to make this change.
How can I provide feedback or make a complaint to bofrost?
You can provide feedback or make a complaint by emailing bofrost customer service or using the contact form on their website. You can also leave a review on their social media pages.
Can I use bofrost gift vouchers or coupons?
Yes, you can use bofrost gift vouchers or coupons at the time of purchase. Please make sure to enter the code during checkout.
Why do I need to provide an email address when placing a bofrost order?
Providing an email address allows bofrost to send you important order updates and information, such as delivery times.
How can I request a catalog from bofrost?
You can request a catalog from bofrost by contacting customer service or filling out the form on their website.
Can I return bofrost items?
Bofrost has a 14-day return policy for any items that do not meet your expectations. Please contact customer service to initiate a return.
Can I request a specific delivery date and time for my bofrost order?
Yes, you can request a specific date and time for your delivery. Please contact bofrost customer service to make this request.
Is it possible to place a bofrost order over the phone?
Yes, you can place a bofrost order over the phone by calling their customer service number. However, it is recommended to place orders online for accuracy.
Does bofrost offer any special discounts or promotions?
Yes, bofrost runs various promotions and discounts throughout the year. You can find information on current promotions on the bofrost website or by following them on social media.
Can I browse bofrost products without creating an account?
No, you must create an account to browse and purchase bofrost products. This is to ensure a smooth ordering process and to protect your personal information.
