BoldGrid FAQ

Answers to your most common questions about BoldGrid.

Quick, simple, and helpful information at a glance.

What is BoldGrid?
BoldGrid is a website builder platform used for creating and managing websites.
How do I install BoldGrid?
You can install BoldGrid through your web hosting provider or using the BoldGrid Connect plugin.
Why is BoldGrid not activating?
This could be due to a compatibility issue with your current WordPress theme. Try switching to a different theme and reactivating BoldGrid.
Can I use BoldGrid with any web hosting provider?
No, BoldGrid is specifically designed to work with certain web hosting providers. You can check the list of compatible providers on their website.
I am not receiving any email notifications from BoldGrid. What should I do?
Make sure your email settings are configured correctly in the BoldGrid dashboard. You may also need to check your spam folder.
How do I create a new page in BoldGrid?
To create a new page, go to "Pages" in the BoldGrid dashboard and click "Add New". You can then add content to your page and publish it.
Why are my images not showing up on my website?
This could be due to a variety of reasons such as incorrect image URLs or server issues. Make sure you have added the images correctly and check with your web host if the issue persists.
Can I customize the templates in BoldGrid?
Yes, you can customize the templates in BoldGrid to suit your needs. You can also create your own templates from scratch.
How do I add social media icons to my website?
You can add social media icons by using the Social Media widget in BoldGrid. Simply drag and drop the widget onto your page and add your social media links.
I am getting a "Fatal error" message on my website. What should I do?
This could be due to a conflict with a plugin or theme. Try deactivating all your plugins and switching to a default theme to troubleshoot the issue. You can also reach out to BoldGrid support for assistance.
How do I add a contact form to my website?
You can add a contact form using the "Form" widget in BoldGrid. Simply drag and drop the widget onto your page and customize it as needed.
Why are my changes not saving in BoldGrid?
This could be due to a temporary connection issue with the BoldGrid servers. Wait a few minutes and try saving your changes again.
Can I use BoldGrid to create an online store?
Yes, BoldGrid has a built-in eCommerce solution called BoldGrid Ecommerce that allows you to easily create an online store.
How do I add a blog to my BoldGrid website?
You can add a blog by going to "Posts" in the BoldGrid dashboard and clicking "Add New". You can then add your blog content and publish it on your website.
Can I add videos to my BoldGrid website?
Yes, you can add videos by using the Video widget in BoldGrid. You can either embed a video from a video hosting platform like YouTube or Vimeo, or upload your own video.
How do I change the font and text styles in BoldGrid?
You can change the font and text styles by using the Typography settings in the BoldGrid Customizer. You can also use custom CSS for more advanced changes.
Why am I getting a "memory limit" error in BoldGrid?
This could be due to limited server resources. You can try increasing the memory limit by editing your wp-config.php file or reaching out to your web host for assistance.
Can I create a multilingual website with BoldGrid?
Yes, you can create a multilingual website by using the BoldGrid Multilingual plugin. This allows you to translate your website into different languages.
How do I add a slider to my BoldGrid website?
You can add a slider using the Slider widget in BoldGrid. Simply drag and drop the widget onto your page and add your images or videos.
Can I password protect certain pages on my BoldGrid website?
Yes, you can password protect pages in BoldGrid by using the Password Protected plugin.
Why are my menus not showing up on my website?
This could be due to incorrect menu settings or a server error. Double-check your menu settings and contact your web host if the issue persists.
How do I add a custom domain to my BoldGrid website?
You can add a custom domain by going to the Domain Management section in the BoldGrid dashboard. Here, you can either use a domain you already own or purchase a new one.
Can I use custom code in BoldGrid?
Yes, you can add custom code to your BoldGrid website by using the Custom HTML widget or by editing your website's source code.
How do I optimize my BoldGrid website for search engines?
You can optimize your website by installing an SEO plugin, using SEO-friendly URLs, and including relevant keywords and meta descriptions in your content.
Why is my BoldGrid website running slow?
This could be due to various factors such as large image sizes, too many plugins, or server issues. Use a caching plugin and optimize your website's images to improve its performance.
Can I use my BoldGrid website for membership or subscription-based content?
Yes, you can create a membership or subscription-based website using BoldGrid by using a membership plugin such as MemberPress.
How do I update BoldGrid?
You can update BoldGrid by going to the BoldGrid Connect plugin in your WordPress dashboard and clicking on the "Update Now" button.