What is BookingLive?
BookingLive is a booking and scheduling software that helps businesses manage appointments, events, classes and more.
How do I create an account on BookingLive?
To create an account, click on the "Sign Up" button on the homepage and follow the prompts to fill out your information.
How can I book an appointment using BookingLive?
To book an appointment, click on the "Book Now" button on the desired service or activity, select a date and time, and follow the prompts to complete the booking.
I am having trouble logging into my account on BookingLive. What should I do?
First, check that you are using the correct login credentials. If you have forgotten your password, click on the "Forgot Password" link and follow the instructions to reset it. If you still cannot log in, contact BookingLive's customer support for assistance.
How can I cancel a booking on BookingLive?
If you need to cancel a booking, go to your account dashboard and click on the "Bookings" tab. From there, you can view your upcoming bookings and cancel the desired one.
Why am I not receiving confirmation emails for my bookings on BookingLive?
First, check your spam or junk folder to see if the email ended up there. If not, make sure your email address is correct on your BookingLive account and check your email settings to ensure that emails from BookingLive are not being blocked.
How do I change the date or time of an existing booking on BookingLive?
Go to your account dashboard, click on the "Bookings" tab, and select the booking you wish to modify. From there, you can edit the booking details and reschedule it for a different date or time.
I am having trouble paying for a booking on BookingLive. What could be causing this issue?
Make sure that you have entered your payment details correctly and that your card is valid. If the problem persists, try using a different payment method or contact BookingLive's customer support for assistance.
Can I make a booking on BookingLive without creating an account?
No, an account is required to make a booking. This ensures that your booking details are saved and can be easily accessed in the future.
How do I view my past bookings on BookingLive?
To view your past bookings, log into your account and go to the "Bookings" tab on your dashboard. From there, you can view all of your past bookings.
Can I book multiple services in one transaction on BookingLive?
It depends on the particular business and its set-up on BookingLive. Some businesses do allow for multiple services to be booked in one transaction, while others may require separate bookings for each service.
How far in advance can I make a booking on BookingLive?
The booking window varies depending on the business and its settings on BookingLive. Some businesses may allow bookings months in advance, while others may only allow bookings up to a week or two before the desired date.
What if I need to modify a booking that was made more than the allowed modification window on BookingLive?
If the allowed modification window has passed, you will need to contact the business directly to make any changes to your booking.
Can I book a service for someone else on BookingLive?
Yes, you can book a service for someone else by entering their information and selecting "Book for someone else" during the booking process.
I am receiving an error message when trying to book on BookingLive. What does it mean?
Error messages can indicate a variety of issues, such as a technical error or a problem with your payment information. If you receive an error message, contact BookingLive's customer support for assistance.
How can I get in touch with a business that uses BookingLive?
To get in touch with a business, you can find their contact information on their website or check the confirmation email you received after booking.
What is the cancellation policy for bookings made on BookingLive?
The cancellation policy varies depending on the business. It is best to check with the business directly for their specific policy.
Can I request a refund for a booking made on BookingLive?
Refunds are subject to the business's cancellation policy. It is best to contact the business directly to request a refund.
How can I leave a review for a business on BookingLive?
After your booking, you will receive an email with a link to leave a review. You can also log into your account and go to the "Bookings" tab to leave a review for a past booking.
The booking page on BookingLive is not loading properly. What can I do?
Try clearing your browser's cache and cookies, or try opening the page in a different browser. If the issue persists, contact BookingLive's customer support for assistance.
I need to make a change to my booking, but the option is not available on BookingLive. What should I do?
If the option to make changes is not available, you will need to contact the business directly to request a modification to your booking.
The business's location is incorrect on BookingLive. How can I fix this?
If you notice a mistake with the location listed for a business, you can contact them directly to inform them of the error. They can then make the necessary changes on their end.
How do I redeem a voucher or promo code on BookingLive?
During the booking process, there will be a section to enter your voucher or promo code. Make sure to enter it exactly as it appears to redeem the discount.
I am having issues downloading my booking confirmation on BookingLive. What could be causing this?
If you are unable to download your confirmation, try checking your internet connection or try a different device. If the issue persists, contact the business directly for assistance.
I have an issue with a business I booked through BookingLive. What should I do?
If you have an issue, it is best to contact the business directly to resolve the issue. BookingLive is a software provider, so any issues with the business's service would need to be addressed with them directly.
