BookMyShow FAQ

Answers to your most common questions about Bookmyshow.

Quick, simple, and helpful information at a glance.

How do I book tickets on BookMyShow?
You can book tickets on BookMyShow by following these steps:1. Go to the BookMyShow website or app.2. Search for the movie/event you want to book tickets for.3. Select the showtime and number of tickets.4. Choose your preferred seats and click on "proceed".5. Enter your personal and payment details.6. Review your booking and click on "confirm".7. Your tickets will be sent to your registered email or available for download on the app.
I am getting an error message while booking tickets on BookMyShow. What should I do?
If you are getting an error message, please try refreshing the page and try again. If the error persists, please contact BookMyShow customer support for assistance.
Can I cancel my tickets on BookMyShow?
Yes, you can cancel your tickets on BookMyShow up to 3 hours before the showtime. You can either do it through the website or the app. Please note that cancellation charges may apply.
Are there any convenience fees for booking tickets on BookMyShow?
Yes, there is a convenience fee charged for every ticket booked on BookMyShow. The fee varies depending on the event and mode of payment.
I didn't receive my tickets after booking on BookMyShow. What should I do?
Please check your registered email and spam folder for the tickets. If you still do not receive them, contact BookMyShow customer support for assistance.
Can I choose specific seats while booking tickets on BookMyShow?
Yes, you can select your preferred seats while booking tickets on BookMyShow. However, availability may vary depending on the event and venue.
Is it possible to book tickets for a movie/event that has already started on BookMyShow?
No, you cannot book tickets for a show that has already started on BookMyShow. You can only book tickets for upcoming shows.
Can I change my showtime or movie/event after booking tickets on BookMyShow?
No, you cannot change the showtime or movie/event after booking tickets on BookMyShow. However, you can cancel your tickets and book new ones for a different show.
Can I book tickets for a future movie/event on BookMyShow?
Yes, you can book tickets for upcoming movies and events on BookMyShow. The tickets will be available for booking once the event is officially announced.
I am trying to book tickets for a specific movie/event but it is not showing on BookMyShow. Why is that?
The availability of movies and events on BookMyShow depends on the official release dates and announcements. If the movie/event you are looking for is not listed, it may not be available for booking at the moment.
Are there any discounts or offers available on BookMyShow?
Yes, BookMyShow often runs various offers and discounts on tickets. You can check their website or app for current offers and promotions.
Can I book tickets for others on BookMyShow?
Yes, you can book tickets for others on BookMyShow. You will need to provide their details and contact information during the booking process.
How can I pay for my tickets on BookMyShow?
You can pay for your tickets on BookMyShow using various payment options such as debit/credit cards, net banking, mobile wallets, etc.
I accidentally booked tickets for the wrong show/event on BookMyShow. Can I get a refund?
If the show/event is in the future, you can cancel your tickets and get a refund. However, if the show/event has already started, refunds may not be possible.
I am getting an "Invalid payment details" error while making a payment on BookMyShow. What should I do?
Please double-check your payment details and try again. If the error persists, contact your bank or BookMyShow customer support for assistance.
Can I book tickets for a particular seat or section in a theater on BookMyShow?
The availability of specific seats or sections in a theater may vary depending on the event and venue. You can select your preferred seats during the booking process, but availability is not guaranteed.
I am trying to book tickets for a movie/event but it is showing as "Sold Out" on BookMyShow. Will more tickets be available?
Unfortunately, if a movie/event is sold out on BookMyShow, no more tickets will be available for booking.
How can I view my booking history on BookMyShow?
You can log in to your BookMyShow account and go to the "My Bookings" section to view your booking history.
I am trying to apply a promo code on BookMyShow but it is not working. Why is that?
Please ensure that the promo code is still valid and applicable to the event/movie you are booking tickets for. If the issue persists, please contact BookMyShow customer support for assistance.
What should I do if I encounter a technical issue while using BookMyShow?
If you encounter any technical issues while using BookMyShow, please try clearing your browser cache and cookies, and also ensure that you are using the latest version of the app. You can also contact BookMyShow customer support for further assistance.
Is there a minimum age requirement for booking tickets on BookMyShow?
The minimum age requirement for booking tickets on BookMyShow varies depending on the event and venue policies. Please check the event details before booking.
How can I check the status of my ticket refund on BookMyShow?
You can check the status of your ticket refund by logging into your BookMyShow account and going to the "My Bookings" section. However, if the refund is still pending, please contact BookMyShow customer support for assistance.
I am trying to download my tickets from the BookMyShow app but it is not working. What should I do?
Please ensure that you have a stable internet connection and sufficient storage space on your device. If the issue persists, try logging out and logging back into the app or contact BookMyShow customer support for assistance.
Can I transfer my BookMyShow tickets to someone else?
No, BookMyShow tickets cannot be transferred to another person. The tickets are valid only for the person who made the booking, and identity verification may be required at the venue.
Are there any restrictions for booking tickets on BookMyShow during the COVID-19 pandemic?
Yes, due to the COVID-19 pandemic, there may be restrictions and safety measures in place for events and movie screenings. Please check the event details and follow the guidelines while booking tickets on BookMyShow.
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