Boom Beach FAQ

Answers to your most common questions about Boom Beach.

Quick, simple, and helpful information at a glance.

What is Boom Beach?
Boom Beach is a popular mobile strategy game developed by Supercell.
How do I play Boom Beach?
Boom Beach is available for free on the App Store and Google Play Store. Simply download the game and follow the tutorial to get started.
What devices is Boom Beach available on?
Boom Beach is available on iOS and Android devices.
What is the goal of Boom Beach?
The goal of Boom Beach is to build and protect your island while strategically attacking other players' islands to gain resources.
How do I build and upgrade my buildings in Boom Beach?
To build and upgrade buildings, you will need to collect resources such as wood, stone, iron, and gold. These resources can be obtained by completing missions, attacking other players' islands, or using diamonds.
What are diamonds used for in Boom Beach?
Diamonds can be used to speed up building and upgrading processes, purchase resources, and unlock special features in the game.
How do I attack other players' islands in Boom Beach?
To attack, you will need to build and upgrade your army and use strategy to defeat enemy defenses.
What are the different troops in Boom Beach and what are they used for?
There are various troops in Boom Beach, each with their own strengths and weaknesses. Some examples include Riflemen, Medics, and Tanks.
How do I join or create a Task Force in Boom Beach?
A Task Force is a group of players who work together to complete operations and earn rewards. To join or create a Task Force, go to the Task Force menu in the game.
What are Operation attacks in Boom Beach?
Operations are special missions that can be completed by a Task Force to earn rewards and increase their Task Force score.
I'm getting an error message saying "Connection lost, please check your internet connection." What should I do?
Make sure you have a stable internet connection and try restarting your device. If the issue persists, you can contact Boom Beach support for further assistance.
I can't log into my Boom Beach account, what should I do?
Make sure you are using the correct login credentials and that you have a stable internet connection. If the issue still persists, contact Boom Beach support for help.
I accidentally deleted the game, can I recover my progress?
If you have connected your game to a Supercell ID or Facebook account, you can recover your progress by logging in with the same account. If you have not connected your game to an account, your progress may not be recoverable.
I'm having trouble with in-app purchases, what should I do?
If you are having issues with in-app purchases, you can contact the app store's support team for assistance. You can also contact Boom Beach support for further help.
The game is crashing or freezing, what should I do?
Try closing the app and restarting your device. If the issue persists, you may need to update your device's software or contact Boom Beach support.
How do I report a bug or issue to Boom Beach support?
You can report bugs or issues by going to the "Settings" menu in the game and selecting "Help and Support."
I'm having trouble with my game center achievements, what should I do?
Make sure you are signed in to your Game Center account and that your internet connection is stable. If the issue continues, contact Game Center support for help.
I'm getting an error message saying "Disconnected from server." How can I fix this?
This error message usually occurs when there are server issues. Try restarting your device and checking your internet connection. If the issue continues, you may need to wait for the servers to stabilize.
How can I change my in-game name in Boom Beach?
You can change your in-game name by going to the "Settings" menu and tapping on your name. Keep in mind that this can only be done once and afterwards, it will require diamonds to change your name again.
How do I find my Player Tag in Boom Beach?
Your Player Tag can be found by tapping on your profile picture in the game. It is a unique code that can be used to add friends or join Task Forces.
I received a notification saying my base was raided while I was away, how is this possible?
The game is always running, even when you are not actively playing. Your base can be raided at any time, so it is important to have a strong defense at all times.
What are the benefits of joining a Task Force in Boom Beach?
Joining a Task Force allows you to work with other players to earn rewards and complete operations. You can also benefit from their advice and strategies for the game.
I accidentally upgraded the wrong building, can I undo it?
Unfortunately, once a building has been upgraded, it cannot be undone. Be sure to double-check before upgrading to avoid making any mistakes.
Can I transfer my account to a new device?
Yes, you can transfer your account to a new device by connecting it to a Supercell ID or Facebook account. Make sure to do so before uninstalling the game on your old device.
I'm having trouble with the game's sound, what should I do?
Make sure the sound is turned on in the game's settings. If the issue continues, try restarting the game or your device. You can also contact Boom Beach support for further assistance.
Are there any cheats or hacks for Boom Beach?
No, there are no legitimate cheats or hacks for Boom Beach. Using them can result in your account being banned.