What should I do if I can't log into bridgebase?
Try resetting your password or clearing your browser's cache. If the problem persists, contact BridgeBase Online (BBO) customer support for assistance.
Why is my game table not loading?
There may be a temporary issue with the server. Try refreshing the page or playing on a different device. If the problem persists, contact BBO customer support.
How do I invite a friend to play on BBO?
Go to "Friends" in the main navigation bar, click on "Invite" and choose the player you want to invite from your friend list.
Why can't I see my friend's table on BBO?
Make sure you are in the same room and have the same filter settings. You can also add them to your friends list for easier access to their table.
Can I play as a guest on BBO?
Yes, you can play as a guest but you won't have all the features available to registered users.
Why is my screen frozen during a game on BBO?
This could be due to a slow internet connection or technical issues on the server. Try refreshing the page or restarting the app. If the problem persists, contact BBO customer support.
How do I send a private message to another player on BBO?
Click on their username and click "Chat". You can also use the "Chat" feature in the game table.
Can I change my username on BBO?
Yes, you can change your username in your BBO account settings.
Why am I getting a "Socket was closed" error message on BBO?
This could be due to a poor internet connection or technical issue with the BBO server. Try refreshing the page or restarting the app. If the problem persists, contact BBO customer support.
How do I join a tournament on BBO?
Go to the "Competitive" tab, select "Tournaments" and choose the tournament you want to join. You may need to register or pay a fee to participate.
What should I do if I can't find my purchased content on BBO?
Make sure you are logged into the same account that you made the purchase with. If the problem persists, contact BBO customer support.
How do I report cheating on BBO?
You can click on the "Call TD" button at any point during the game, and the Tournament Director will investigate the issue.
Why am I not receiving chat messages on BBO?
Make sure you have not muted the chat or have blocked the sender. You can also check your internet connection and try refreshing the page.
How do I add funds to my BBO account?
Go to "BB$ Store" in the main navigation bar and select "Add Funds". You can use various payment methods, including credit card, PayPal, and e-transfer.
Why am I getting a "Room is closed" message when trying to join a game on BBO?
This could be due to scheduled maintenance, or the room may have reached its maximum capacity. Try joining a different room or check back later.
How can I view my past game results on BBO?
Go to "History" in the main navigation bar and select "My Results". You can also view your results from specific tournaments or game tables.
Why am I getting an "Invalid Credentials" error when trying to log into BBO?
Make sure you are using the correct username and password, and check for any typos. You can also try resetting your password.
How can I change my profile picture on BBO?
Go to your profile, click on your current profile picture, and select a new one from your device's photo library.
Why is my audio not working on BBO?
Make sure your device's audio is turned on and the volume is up. You can also check your BBO settings to make sure audio is enabled.
How do I resign or concede a game on BBO?
Click on the "Call TD" button and select "Resign".
Why am I getting a "Disconnected from game server" message on BBO?
This could be due to a timeout or technical issue on the server. Try refreshing the page or restarting the app. If the problem persists, contact BBO customer support.
How do I create a new account on BBO?
Go to the BBO website or app, click on "Register" and follow the instructions to create a new account.
Why am I not able to join a game on BBO?
Make sure you have selected the correct game type and match settings. You may also need to wait for a spot to become available at the table.
How do I play a practice game on BBO?
Go to "Casual" in the main navigation bar, select "Practice" and choose your desired settings. You can also invite friends to join your practice game.
Why am I not able to change my bid or play during a game on BBO?
This could be due to a communication error or technical issue. Try refreshing the page and make sure your internet connection is stable. If the problem persists, contact BBO customer support.
How do I report a bug on BBO?
Go to "Help" in the main navigation bar and click on "Report an issue". Describe the problem you are experiencing and provide any relevant information to help the BBO team resolve the issue.
Where can I find BBO tutorials and resources to learn how to play?
BBO has a "Learn" section in the main navigation bar, where you can find tutorials and resources to improve your bridge skills.
