What is the British Museum?
The British Museum is a world-renowned museum that houses a vast collection of human history, art, and culture.
How do I get to the British Museum?
The British Museum is located in the Bloomsbury area of London, and is easily accessible by public transportation. You can plan your route using the Transport for London website: https://tfl.gov.uk/
Can I buy tickets to the British Museum online?
Yes, you can purchase tickets to the British Museum online through their official website: https://www.britishmuseum.org/visit/tickets
What are the museum's opening hours?
The British Museum is open daily from 10:00 am to 5:30 pm, with late opening until 8:30 pm on Fridays.
Is there an admission fee to enter the British Museum?
No, admission to the museum is free for the permanent collection. However, some special exhibitions may require a ticket.
Can I take photos inside the museum?
Yes, non-flash photography is allowed inside the museum for personal, non-commercial use.
Is the British Museum accessible for visitors with disabilities?
Yes, the museum is fully accessible for visitors with disabilities. They also offer free accessible tours and resources. More information can be found on their website: https://www.britishmuseum.org/visit/accessibility
Can I bring food and drinks inside the museum?
No, food and drinks are not allowed inside the galleries of the British Museum. However, there is a cafe and restaurant on-site.
Are there guided tours available at the British Museum?
Yes, the museum offers free daily guided tours. You can check the tour schedule on their website: https://www.britishmuseum.org/visit/tours-and-talks
Can I visit the British Museum with a large group?
Yes, groups of 10 or more people need to book a visit in advance. More information can be found on their website: https://www.britishmuseum.org/visit/groups
Is there a cloakroom or storage facility at the British Museum?
Yes, there is a cloakroom where you can store your coat or bags for a small fee.
Are pets allowed inside the British Museum?
Only guide dogs and assistance dogs are permitted inside the museum.
Do I need to wear a face mask inside the British Museum?
Yes, face masks are currently required to be worn inside the museum in accordance with government guidelines.
Can I visit the British Museum during COVID-19 restrictions?
Yes, the museum is currently open with limited capacity and safety measures in place. It is recommended to book tickets in advance.
What should I do if I lose something at the British Museum?
You can report a lost item at the museum's information desk. You can also contact them via email at [email protected].
Are there any special discounts for students, seniors, or children?
Yes, there are discounted rates for these groups. More information can be found on the museum's website: https://www.britishmuseum.org/visit/discounts
What should I do if I encounter a technical problem while using the British Museum website?
You can try clearing your browser's cache and cookies, or using a different browser. If the issue persists, you can contact the museum's website support team for assistance.
I am having trouble booking tickets online. How can I solve this?
Please make sure you have filled in all the required information correctly and that your credit/debit card information is accurate. If the problem still occurs, you can contact their customer service team for assistance.
I am unable to print my e-ticket. What should I do?
You can show your e-ticket on your mobile device, or you can request to pick up your physical ticket at the museum's ticket desk.
Why was my payment declined while trying to purchase tickets?
It is possible that there was an issue with your credit/debit card or your bank has declined the transaction for security reasons. Please contact your bank for more information.
I receive an error message saying "This page cannot be displayed" when trying to access the British Museum website. What does this mean?
This could be due to a temporary technical issue with the website. You can try refreshing the page or accessing the site at a later time. If the problem persists, you can contact the museum's website support team for assistance.
Are there baby-changing facilities available at the museum?
Yes, there are baby-changing facilities located in the toilets on the ground floor and in the Great Court.
Are there any restrictions on what I can bring inside the museum?
Yes, large bags and backpacks are not allowed inside the galleries and must be left in the cloakroom. Certain items such as umbrellas, strollers, and musical instruments may also need to be checked in at the cloakroom.
What should I do if I have lost my entrance ticket?
You can try contacting the museum's customer service team for assistance. If you have booked your ticket online, you may also be able to access it through your email or account on the museum's website.
Can I book a private tour of the British Museum?
Yes, private tours can be arranged for groups or individuals. More information can be found on their website: https://www.britishmuseum.org/visit/private-tours
Are there any prohibited items inside the museum?
Yes, weapons, sharp objects, and illegal substances are prohibited. Flash photography is also not allowed in some special exhibitions.
Can I bring a large group of school children to the museum?
Yes, the museum offers educational programs and resources for schools. More information can be found on their website: https://www.britishmuseum.org/learn/schools
Is there a gift shop at the British Museum?
Yes, there is a gift shop where you can purchase souvenirs, books, and gifts related to the museum's collections.
Can I donate to the British Museum?
Yes, the museum welcomes donations to support its conservation and research efforts. You can find information on how to donate on their website: https://www.britishmuseum.org/join-and-support/donate
