Brixo FAQ

Answers to your most common questions about Brixo.

Quick, simple, and helpful information at a glance.

What is Brixo?
Brixo is an innovative building block system that uses electricity to create moving structures and designs.
How do I use Brixo?
Simply connect your Brixo blocks to each other and then connect them to a power source using the Brixo battery cube.
What is the Brixo battery cube?
The Brixo battery cube is a small, rechargeable battery pack that provides power to your Brixo blocks.
What materials are Brixo blocks made of?
Brixo blocks are made of non-toxic, high-quality plastic and contain safety features to prevent electric shock.
Can I use Brixo with other building block systems?
Yes, Brixo blocks are compatible with other building block systems such as LEGO.
What age range is Brixo suitable for?
Brixo is recommended for ages 7 and up.
How do I charge my Brixo battery cube?
Use the included charging cable to connect the battery cube to a USB power source.
How long does the Brixo battery last?
The battery lasts for approximately two hours of continuous use.
Can I use Brixo blocks without the battery cube?
No, the battery cube is necessary for providing power to the Brixo blocks.
What is the maximum number of Brixo blocks that can be connected together?
The maximum number of blocks depends on the power source being used and the complexity of the design.
Can I cut or modify Brixo blocks?
No, Brixo blocks should not be cut or modified in any way as it may damage the electronic components inside.
What is the Brixo app used for?
The Brixo app allows you to control motors and lights on your Brixo creations using your smartphone or tablet.
How do I troubleshoot connectivity issues with the Brixo app?
Make sure your device's Bluetooth is turned on and the Brixo blocks are connected to the battery cube. You can also try restarting the app and reconnecting the blocks.
Why is my Brixo creation not moving?
Check that all the blocks are connected properly and the battery cube is charged. If the blocks have been connected for a long time, try replacing the battery.
How can I tell if a Brixo block is defective?
If a block is not lighting up or responding to the app, it may be defective. Contact customer support for assistance.
What do I do if I lose the mini USB charging cable for the battery cube?
Any standard mini USB cable can be used to charge the battery cube.
Can I use Brixo in water?
No, Brixo blocks are not waterproof and should not be used near water.
How do I clean my Brixo blocks?
Use a damp cloth to gently wipe down the blocks. Do not submerge them in water or use harsh cleaning chemicals.
Are there safety precautions I should take when using Brixo?
It is important to read all safety instructions and warnings included with the product before use. Make sure children are supervised when using Brixo, and do not use near water or during a thunderstorm.
Can I use Brixo to build complex machines?
Yes, Brixo blocks can be used to create more advanced designs and even simple machines.
How can I get creative inspiration for using Brixo?
Follow Brixo on social media, check out their website, or join online community groups to see what others have created with Brixo.
Can I purchase individual Brixo blocks?
Yes, individual blocks can be purchased from the Brixo online store.
What do I do if my Brixo blocks get stuck together?
Use a pair of pliers or a Brixo separator tool to gently pry the blocks apart.
Can I return or exchange my Brixo blocks?
Yes, Brixo offers a 30-day satisfaction guarantee. Contact customer support for further assistance.
Do Brixo blocks come with a warranty?
Yes, Brixo offers a one-year limited warranty on their products.
What do I do with my Brixo blocks when I am finished using them?
Store your Brixo blocks in a dry, cool place and make sure they are disconnected from the battery cube to preserve battery life.