Bugfender FAQ

Answers to your most common questions about Bugfender.

Quick, simple, and helpful information at a glance.

What is Bugfender?
Bugfender is a remote logging tool for mobile and web applications, designed to help developers track and monitor their application's performance and bugs in real-time.
How does Bugfender work?
Bugfender works by adding a small code library to your application, which collects and sends log messages to a central server. These logs can then be accessed and analyzed in the Bugfender dashboard.
How do I integrate Bugfender into my application?
Integration instructions can be found in the Bugfender documentation for your specific platform or programming language.
Can I use Bugfender with all types of applications?
Bugfender can be used with most mobile and web applications, including iOS, Android, React Native, Unity, Xamarin, and more.
How can I access the logs collected by Bugfender?
You can access the logs through the Bugfender dashboard, available on the web or via the Bugfender mobile app.
Is Bugfender free to use?
Bugfender offers a free trial period, after which a subscription is required for continued use. There are also limited free plans available.
How often are the logs updated in Bugfender?
Logs are updated in real-time, meaning you can view the latest logs as they are generated by your application.
Can I filter the logs in Bugfender?
Yes, you can filter logs based on various criteria such as date, tag, device, log level, and more.
Does Bugfender work offline?
Yes, Bugfender has an offline mode that stores logs locally until a connection is restored.
Can I integrate Bugfender into an already published application?
Yes, you can integrate Bugfender into an already published application without affecting its functionality or available to users.
Are there any limitations on the number of devices or users I can track with Bugfender?
There are no limitations on the number of devices or users you can track with Bugfender.
Can I use Bugfender on multiple applications?
Yes, you can use Bugfender on multiple applications and manage them all from one dashboard.
How secure is the data collected by Bugfender?
Bugfender uses data encryption and secure protocols to ensure the confidentiality and integrity of your data.
Can I share logs with my team using Bugfender?
Yes, you can invite team members to view and analyze logs in Bugfender, making collaboration easier.
What is the difference between the Debug and Release versions of Bugfender?
The Debug version of Bugfender sends logs in real-time and includes additional debugging information, while the Release version has lower overhead and may only send logs periodically.
Is there a limit on the amount of log data Bugfender can store?
Bugfender offers plans with varying amounts of log storage and retention periods. Please refer to the pricing plans for more details.
Can I change how often Bugfender sends logs?
Bugfender's log frequency can be adjusted based on your needs, with options for real-time, hourly, or daily.
What happens if I exceed my log storage limit in Bugfender?
If you exceed your log storage limit, the oldest logs will be automatically deleted to make room for new ones.
Can I export logs from Bugfender?
Yes, you can export logs in CSV or JSON format directly from the Bugfender dashboard.
Are there any known compatibility issues with Bugfender?
Bugfender has been extensively tested and is compatible with most modern platforms and frameworks. In rare cases, there may be conflicts with other logging libraries.
What languages does Bugfender support?
Bugfender supports all programming languages.
How do I contact Bugfender support?
You can contact Bugfender support by emailing [email protected] or through the live chat feature on the website.
Can I cancel my Bugfender subscription at any time?
Yes, you can cancel your subscription at any time. Any logs collected during your subscription period will still be available for viewing.
What happens to my logs if I cancel my Bugfender subscription?
Your logs will be available for viewing until the end of your current subscription period. After that, they will be automatically deleted.
Does Bugfender offer any additional features or integrations?
Yes, Bugfender offers various features and integrations, such as integration with Slack and the ability to create custom tags for logs. You can find more information on the Bugfender website.
Is there a mobile application for Bugfender?
Yes, Bugfender has a mobile application that allows you to view and analyze logs on-the-go. The app is available for both iOS and Android devices.
How often are Bugfender servers backed up?
Bugfender servers are backed up daily to ensure the safety and integrity of your data.
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