BuildFire FAQ

Answers to your most common questions about Buildfire.

Quick, simple, and helpful information at a glance.

What is Buildfire?
Buildfire is a drag-and-drop app development platform that allows businesses and organizations to create custom mobile apps without any coding knowledge.
Why am I getting an error message when trying to build my app?
There could be various reasons for this error, including incomplete app information, missing assets, or incorrect configurations. Please review your app settings and make sure everything is filled out correctly.
How do I fix a "duplicate item" error?
This error occurs when you try to add an item that already exists in your project. To fix it, remove the duplicate item from your project or rename it to make it unique.
What should I do if I encounter a "server error" message?
A server error usually indicates a temporary problem with the Buildfire server. Please try again later or contact support if the issue persists.
Why am I getting a "build failed" message?
This message appears when there is an issue with your app's code. Check the build logs or contact support for more information on what caused the build to fail.
How can I troubleshoot audio or video playback issues in my app?
Make sure you have the correct file formats and that your networking settings allow for media playback. You can also try clearing your app's cache and data before trying again.
Why am I experiencing slow loading times for my app?
This could be due to a slow internet connection or large media files in your app. You can optimize your images and videos to improve loading times.
Can I publish my app on the app store with Buildfire?
Yes, you can publish your app to both the Google Play Store and Apple App Store using Buildfire's publishing services.
How do I integrate in-app purchases into my app?
Buildfire offers an in-app purchase plugin that allows you to easily add this feature to your app. You can find more information here: https://github.com/BuildFire/sdk/wiki/In-App-Purchases-Plugin
How do I update my app's content?
You can update your app's content by making changes in your Buildfire account, saving them, and then rebuilding and publishing your app.
What should I do if my app crashes on launch?
This could be due to outdated plugins or conflicts with other plugins. Try removing the most recent plugin you added or contact support for assistance.
How do I customize the design of my app?
Buildfire offers a variety of design customization options, including templates, themes, and drag-and-drop elements. You can learn more here: https://www.buildfire.com/create-your-app/design/customize/
Can I add push notifications to my app?
Yes, you can use Buildfire's push notification plugin to add this feature to your app. Please note that push notifications are only available on certain plans.
Why does my app not show the latest changes I made in the app editor?
This may be due to caching. Try clearing your app's cache or refreshing the page to see the latest changes.
Is my app compatible with all devices?
Buildfire apps are compatible with most iOS and Android devices. However, it is always recommended to test your app on various devices before publishing it.
How can I add a Google Analytics tracking code to my app?
You can add your Google Analytics tracking code by following these instructions: https://github.com/BuildFire/sdk/wiki/Google-Analytics-Plugin
How do I add a custom feature or functionality to my app?
You can use Buildfire's custom plugin development service to add any feature or functionality you want to your app. Please contact support for more information.
Can I use my own app icon and splash screen?
Yes, you can upload your own app icon and splash screen in the app settings section of the Buildfire platform.
How can I get help with building my app?
Buildfire offers various resources for help, including a knowledge base, community forum, and support team. You can also reach out to a Buildfire certified partner for personalized assistance.
Does Buildfire support multi-language apps?
Yes, Buildfire offers translation options for your app's content and user interface to support multiple languages.
Can I create a mobile app without any coding knowledge?
Yes, Buildfire's drag-and-drop features and pre-made templates make it easy for anyone to create a custom mobile app without knowing how to code.
How long does it take to build and publish an app with Buildfire?
The time it takes to build and publish an app depends on the complexity and size of your app. It can take anywhere from a few days to a few weeks.
Can I preview my app before publishing it?
Yes, you can use Buildfire's preview feature to see how your app will look and function before publishing it to the app store.
How do I cancel my Buildfire subscription?
You can cancel your subscription by going to your account settings and selecting the cancel option. Please note that this will also unpublish your app from the app store.
What happens to my app if I cancel my Buildfire subscription?
If you cancel your subscription, your app will be unpublished from the app store. However, you can still access your app's code and data for a period of time.
Can I change my app's name and package ID after publishing it?
No, the app's name and package ID cannot be changed after publishing. However, you can create a new app with the desired name and package ID and migrate your content over.
What should I do if I forget my Buildfire login information?
You can reset your password by clicking on the "forgot password" link on the login page and following the instructions. For other login issues, please contact support.
Can I add features or functionalities from other app builders to my Buildfire app?
No, third-party code or features cannot be added to a Buildfire app. However, you can use the custom plugin development service to add your desired feature.
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