Answers to your most common questions about Bungie.
Quick, simple, and helpful information at a glance.
What is a "network error"?
A network error means there is a problem connecting to the internet or the service.
How can I fix the "stuck on loading screen" issue?
This issue can be caused by a slow internet connection or server issues. Try restarting your connection or checking for any known service disruptions.
Why does the "error code: baboon" keep appearing?
This error code indicates a problem with the network connection. Make sure your internet is working properly and try again.
What does "beaver error" mean?
A beaver error means there is an issue with the network connection. Check your internet connection and try again.
How do I resolve the "server error" message?
A server error means there is a problem with the service. Check for any known service disruptions and try again later.
Why does the "game freeze" frequently happen?
This can be caused by a variety of reasons such as low memory, outdated drivers, or hardware issues. Try closing other programs or updating your drivers.
What is an "authentication error"?
An authentication error means there is a problem with your login credentials. Make sure you are entering the correct information and try again.
How can I fix the "error code: chive"?
This error code indicates a problem with the server. Try restarting your device or checking for any known service disruptions.
What does the "error code: weasel" mean?
A weasel error means there is an issue with the network connection. Try restarting your connection or checking for any known service disruptions.
Why does "black screen" appear after launching the game?
This can be caused by a graphics card issue or conflicting software. Try updating your graphics card drivers or closing other programs before launching the game.
What is a "platform error"?
A platform error means there is a problem with the platform, such as Xbox Live or PlayStation Network, used to access the service. Check for any known platform issues and try again.
How do I resolve the "error code: centipede"?
This error code indicates a problem with the network connection. Check your internet connection and try again.
Why does the "game crash" unexpectedly?
This can be caused by a variety of reasons such as outdated software, overheating, or corrupt game files. Try updating your software or checking your device's temperature.
What does "server maintenance" mean?
Server maintenance means the service is temporarily unavailable for updates and improvements. Check for any scheduled maintenance and try again later.
How can I fix the "antenna error" message?
This error can be caused by a weak or unstable internet connection. Try moving closer to your router or resetting your connection.