What is Campaign Monitor?
Campaign Monitor is an email marketing platform that allows businesses to create, send, and track professional email campaigns.
How do I sign up for Campaign Monitor?
You can sign up for Campaign Monitor by visiting their website and clicking on the "Sign Up Free" button on the top right corner.
How do I create an email campaign on Campaign Monitor?
To create an email campaign, log in to your Campaign Monitor account and click on the "Create New Campaign" button. Follow the prompts to design, personalize, and send your campaign.
How do I import my email list into Campaign Monitor?
You can import your email list by logging in to your Campaign Monitor account, clicking on the "Subscribers" tab, and then selecting the "Import" option. You can then upload a CSV or Excel file with your subscriber information.
What file formats are accepted for importing subscribers into Campaign Monitor?
CSV and Excel files are accepted for importing subscribers into Campaign Monitor.
Why am I getting an error message when I try to import my subscribers?
There could be several reasons for this error, such as incorrect file format, invalid email addresses, or exceeding your plan's subscriber limit. Check the error message for more details and make any necessary corrections before re-attempting the import.
How do I set up automated emails in Campaign Monitor?
To set up automated emails, go to the "Automation" tab in your Campaign Monitor account, click on "Create Workflow," and follow the steps to create and activate your automated email.
Can I send text messages (SMS) through Campaign Monitor?
No, Campaign Monitor does not offer SMS messaging capabilities. It is an email marketing platform.
What is a spam score in Campaign Monitor?
The spam score is a number that measures the likelihood of your email being marked as spam by email providers. The higher the score, the more likely your email will end up in the spam folder.
Why is my email campaign marked with a high spam score?
Your email campaign may have a high spam score due to several reasons, such as the use of spam trigger words, having too many images or links, or not having a clear unsubscribe link. Review your email for any elements that may be causing the high spam score and make necessary changes.
How do I personalize my email campaigns in Campaign Monitor?
To personalize your email campaigns, use the "Personalization" tags provided in Campaign Monitor. These tags will automatically pull in the subscriber's name, email, or other information you have for them.
Can I schedule my email campaigns in advance on Campaign Monitor?
Yes, you can schedule your email campaigns to be sent at a future date and time. During the email creation process, you'll find an option to schedule your campaign.
How do I track the performance of my email campaigns in Campaign Monitor?
You can track the performance of your email campaigns by viewing the analytics and reports section in your Campaign Monitor account. This will provide you with information on open rates, click-through rates, bounces, and other metrics.
Why is my email campaign not delivering to all subscribers?
There could be several reasons for this, such as incorrect or inactive email addresses, the email being marked as spam, or subscribers unsubscribing from your list. Check your analytics and reports to get a better understanding of the delivery issues.
Can I resend an email campaign to subscribers who did not open the first one on Campaign Monitor?
Yes, you can resend an email campaign to non-openers by using the resend option in your report dashboard.
How can I integrate my Campaign Monitor account with other tools and platforms?
You can integrate your Campaign Monitor account with a variety of tools and platforms, including eCommerce platforms, CRMs, and social media platforms. Go to the "Integrations" tab in your account to explore the options.
What is the difference between a transactional email and a bulk email on Campaign Monitor?
Transactional emails are one-to-one emails triggered by specific events, such as a purchase or password reset, while bulk emails are one-to-many marketing emails sent to a list of subscribers.
What is the maximum attachment size allowed in an email campaign on Campaign Monitor?
The maximum attachment size allowed is 10 MB for each file attached to an email campaign.
How do I delete an email campaign in Campaign Monitor?
To delete an email campaign, go to the "Campaigns" tab, check the box next to the campaign you want to delete, and click the "Delete" button. Keep in mind that this action is permanent and cannot be reversed.
Can I send emails in languages other than English on Campaign Monitor?
Yes, you can send emails in any language supported by Unicode.
How do I create a subscriber list for A/B testing in Campaign Monitor?
To create a subscriber list for A/B testing, click on the "Segments" option in the "Subscribers" tab and create a segment using your preferred criteria.
Can I cancel or pause my Campaign Monitor subscription?
Yes, you can cancel or pause your subscription at any time by contacting their customer support team. Keep in mind that canceling your subscription will result in the deletion of all your data and campaigns.
How do I contact Campaign Monitor's customer support?
You can reach Campaign Monitor's customer support team by submitting a request through their website, sending them an email, or giving them a call. For more information, visit their contact page: https://www.campaignmonitor.com/support/contact/
Is there a limit to the number of emails I can send per day on Campaign Monitor?
Yes, your account may have a daily sending limit based on your plan and pricing. Contact their support team if you need to increase your daily sending limit.
Can I change my email address associated with my Campaign Monitor account?
Yes, you can change your email address by going to the "Account Settings" in your account and updating your email under the "General" tab.
