What is Canvas?
Canvas is a learning management system used by many schools and universities to deliver online courses and content.
How do I access my course on Canvas?
You can access your course on Canvas by logging in with your school or university credentials.
I am unable to log in to Canvas, what should I do?
First, make sure you are entering the correct username and password. If you are still unable to log in, contact your school or university's IT support for assistance.
Why can't I view all of the course materials on Canvas?
Your instructor may have made certain materials unavailable or restricted access to certain students. If you believe you should have access to certain materials, reach out to your instructor for clarification.
I accidentally submitted the wrong file on Canvas, can I resubmit?
This depends on the settings your instructor has set for the assignment. You may be able to resubmit the assignment, but it's best to check with your instructor first.
How do I check my grades on Canvas?
You can view your grades on Canvas by clicking on the "Grades" tab on the left-hand menu.
I am getting an error message when trying to submit an assignment, what should I do?
First, try reloading the page and submitting again. If the error persists, contact your instructor for assistance.
Can I access Canvas on my mobile device?
Yes, Canvas has a mobile app available for both iOS and Android devices.
I accidentally deleted a discussion post on Canvas, can I retrieve it?
If the post is still within the designated timeframe for editing, you may be able to retrieve it. If not, contact your instructor for assistance.
How do I change my profile picture on Canvas?
You can change your profile picture by clicking on the "Profile" tab on the left-hand menu and selecting the "Edit Settings" button.
I am unable to view videos or other media on Canvas, what should I do?
Make sure your internet connection is stable and that you have the necessary software or plugins installed to access the media. If the problem persists, reach out to your instructor or school's IT support for assistance.
Can I customize the layout of my course on Canvas?
Yes, you can customize the layout of your course by selecting the "Settings" button on the left-hand menu and choosing the "Course Details" tab.
How do I join a group on Canvas?
If your instructor has set up groups for your course, you can join them by clicking on the "Groups" tab on the left-hand menu and selecting the group you want to join.
I am unable to access my course on Canvas, what should I do?
If you are receiving an error message or unable to log in, try clearing your browser's cache and cookies. If the problem persists, contact your school or university's IT support for assistance.
How can I contact my instructor through Canvas?
You can contact your instructor by clicking on the "Inbox" tab on the left-hand menu and selecting the "Compose Message" button.
I am unable to open my assignment on Canvas, what should I do?
Make sure you have the necessary software to open the file, such as Microsoft Office for Word documents. If you are still unable to open it, reach out to your instructor for assistance.
How do I submit a peer review on Canvas?
Your instructor will provide instructions for submitting a peer review, but typically it involves accessing the assignment and reviewing your peer's submission, then submitting your review through a designated area.
I am receiving multiple notifications from Canvas, can I change my notification settings?
Yes, you can manage your notification settings by clicking on the "Account" tab on the left-hand menu and selecting "Notifications."
Can I access previous courses and materials on Canvas?
It depends on the settings your instructor has chosen for the course. Some courses may be available for viewing even after they have ended, while others may only be available during the designated course dates.
I am getting a "page not found" error on Canvas, what should I do?
Check the URL you are trying to access and make sure it is correct. If you are still getting the error, contact your instructor or school's IT support for assistance.
How do I view discussion responses on Canvas?
You can view discussion responses by clicking on the "Discussions" tab on the left-hand menu and selecting the discussion you want to view.
Can I edit a quiz I have already submitted on Canvas?
No, once a quiz is submitted on Canvas, it cannot be edited. Make sure to carefully review your answers before submitting.
How do I create an account on Canvas?
Your school or university should provide you with login information for Canvas. If not, reach out to your instructor or school's IT support for assistance.
I am receiving a "timed out" error message on Canvas, what should I do?
This could be due to a poor internet connection. Try reloading the page or accessing Canvas from a different device. If the problem persists, contact your school or university's IT support for assistance.
How do I view and reply to feedback on my assignments on Canvas?
You can view your feedback by clicking on the "Grades" tab on the left-hand menu and selecting the assignment. To reply to the feedback, click on the "Add a Comment" button in the feedback area.
Can I change my Canvas password?
Yes, you can change your password by clicking on the "Account" tab on the left-hand menu and selecting "Settings." From there, you can change your password under the "Edit Settings" tab.
How do I access the Canvas help center?
You can access the Canvas help center by clicking on the "?" icon on the bottom of the left-hand menu and selecting "Canvas Help." You can also access it through the Canvas support website: https://community.canvaslms.com/.
