What is Capterra?
Capterra is a website that provides reviews and information on various software and business solutions.
How do I search for specific software on Capterra?
You can use the search bar at the top of the page to enter keywords related to the software you are looking for.
Is Capterra a free website?
Yes, Capterra is completely free for users to browse and access information about software.
Can I leave a review for a software on Capterra?
Yes, users can leave reviews and ratings for software they have used on Capterra.
Why am I not able to access the Capterra website?
There could be technical issues or the website may be down for maintenance. Please try refreshing the page or clearing your browser's cache.
How do I contact the Capterra support team?
You can reach out to Capterra's support team via email at [email protected] or through their online contact form.
What should I do if the software I am interested in is not listed on Capterra?
You can suggest a software to be listed on Capterra by clicking on the "Suggest Software" button on the homepage.
How do I compare different software options on Capterra?
You can use the "Compare" feature on the software's page to view a side-by-side comparison of their features and pricing.
Can I filter search results on Capterra?
Yes, you can use various filters such as category, pricing, and features to refine your search results.
What should I do if a software listed on Capterra is no longer available?
You can report the issue by clicking on the "Report a Problem" button on the software's page.
How do I create an account on Capterra?
You can click on the "Sign In" button at the top right corner of the homepage and select "Create an account" to register.
Can I list my software on Capterra?
Yes, software vendors can list their products on Capterra by filling out a submission form and meeting certain requirements.
What if I cannot find the pricing information for a software on Capterra?
Sometimes, the pricing information may not be readily available. In such cases, you can contact the software vendor directly for pricing details.
How do I report a technical glitch on Capterra?
You can use the "Report a Problem" button on the bottom right corner of the page or contact the support team for assistance.
Can I trust the reviews on Capterra?
Capterra takes steps to ensure the authenticity of reviews, however, it is always recommended to read multiple reviews and do your own research before making a decision.
Why do some software have a lower rating on Capterra?
Ratings are based on user reviews, so it is possible that some users had a negative experience with the software.
How can I request a demo for a software listed on Capterra?
You can click on the "Request a Demo" button on the software's page and fill out the form with your information.
Is my personal information secure on Capterra?
Capterra follows strict privacy policies and uses secure encryption technology to protect user information.
Can I leave a review without creating an account on Capterra?
No, you need to create an account to leave a review on Capterra.
How do I request a quote for a software listed on Capterra?
You can click on the "Request a Quote" button on the software's page and fill out the form with your information.
What should I do if I encounter an error message on Capterra?
Try refreshing the page and clearing your browser's cache. If the issue persists, you can contact the support team for assistance.
How do I unsubscribe from Capterra's emails?
You can click on the "Unsubscribe" link at the bottom of the email or update your email preferences on your account settings.
Can I get a refund for a software purchased through Capterra?
Capterra is not involved in the transaction process and refunds are handled by the software vendor. Please contact them directly for refund requests.
How can I stay updated on new software releases on Capterra?
You can subscribe to Capterra's newsletter or follow them on social media to receive updates on new software listings and releases.
Is Capterra available in languages other than English?
Currently, Capterra is only available in English, but there is an option to translate the website to various languages using Google Translate.
