What is Carrefour?
Carrefour is a French multinational retailer that operates hypermarkets, supermarkets, and convenience stores around the world.
How can I find a Carrefour store near me?
You can use the store locator on the official Carrefour website or by downloading the Carrefour app on your smartphone.
What is the return policy at Carrefour?
Carrefour has a 30-day return policy for most items. Please check with your local store for specific policies and restrictions.
What should I do if an item I purchased from Carrefour is damaged or defective?
You can bring the item back to the store with the original packaging and receipt for a refund or exchange.
How can I track my online order from Carrefour?
You can track your order by logging in to your Carrefour account or by using the order tracking feature on the website.
I am having trouble logging in to my Carrefour account. What should I do?
First, make sure you are entering the correct login information. If you still can't login, you can reset your password by clicking on the "Forgot password" link on the login page.
The product I want to purchase is out of stock. Can I still order it?
Unfortunately, out of stock items cannot be ordered. You can check back on the website or in-store for availability updates.
Can I use coupons at Carrefour?
Yes, you can use manufacturer and store coupons at Carrefour. Please check with your local store for specific policies and restrictions.
What forms of payment does Carrefour accept?
Carrefour accepts cash, credit and debit cards, and contactless payments.
I forgot to use my loyalty card at the time of purchase. Can I still earn points?
Unfortunately, loyalty points cannot be added retroactively. Make sure to use your loyalty card every time you shop at Carrefour.
What is the Carrefour loyalty program?
The Carrefour loyalty program allows you to earn points for every purchase, which can be redeemed for discounts or special offers.
How can I sign up for the Carrefour loyalty program?
You can sign up for the loyalty program in-store or on the official Carrefour website.
I received an error message when trying to place an online order. What should I do?
Please try again later or contact Carrefour customer service for assistance.
Can I cancel an online order from Carrefour?
Yes, you can cancel your order before it is shipped. Please contact customer service for assistance.
Why am I experiencing issues with the Carrefour website?
It could be due to a technical error or maintenance. Please try again later or contact customer service for assistance.
Can I use a foreign credit or debit card at Carrefour?
Yes, Carrefour accepts most major international credit and debit cards. However, currency conversion fees may apply.
I received a defective product from Carrefour. What should I do?
You can bring the item back to the store with the original packaging and receipt for a refund or exchange.
Can I purchase gift cards at Carrefour?
Yes, you can purchase gift cards in-store or online.
I am experiencing difficulties using a Carrefour promotion code. What should I do?
Please make sure the code is still valid and you are entering it correctly. If the issue persists, contact customer service for assistance.
Is Carrefour offering any special promotions currently?
You can check the "Promotions" section on the website or in-store for current offers and deals.
Can I order groceries online from Carrefour?
Yes, you can order groceries online for delivery or pick-up at select Carrefour locations.
How can I leave feedback or file a complaint about my experience at Carrefour?
You can leave feedback or file a complaint by contacting customer service or filling out the feedback form on the Carrefour website.
Can I find cooking and recipe tips on the Carrefour website?
Yes, the Carrefour website has a "Recipes" section where you can find cooking tips and recipes.
Are there any job openings at Carrefour?
You can check the "Careers" section on the Carrefour website for current job openings.
I am interested in partnering with Carrefour. How can I get in touch?
You can contact Carrefour's corporate office by email or phone. Contact information can be found on their website.
How can I stay updated on Carrefour news and offers?
You can subscribe to the Carrefour newsletter on their website or follow their social media pages for updates and offers.
