CatchOnTV Official Site FAQ

Answers to your most common questions about CatchOnTV Official Site.

Quick, simple, and helpful information at a glance.

Why am I unable to access catchontv?
There could be several reasons for this. Make sure your internet connection is stable and try clearing your browser's cache. If the issue persists, try accessing the website from a different device or browser.
I am getting a "page not found" error on catchontv, what should I do?
This could be due to a broken link or a server issue. Try refreshing the page or accessing it at a later time. If the issue persists, report it to our customer support team.
How do I create an account on catchontv?
You can create an account on catchontv by clicking on the "Sign Up" option at the top right corner of the website. You will be prompted to enter your email and create a password to complete the registration process.
I forgot my password for catchontv, how can I retrieve it?
Click on the "Forgot Password" link on the login page and enter your registered email address. You will receive instructions to reset your password.
Why is my video not playing on catchontv?
This could be due to a slow internet connection or compatibility issues with your browser. Try clearing your browser's cache or accessing the website from a different device or browser. If the problem persists, please contact our support team.
How do I search for a specific show or movie on catchontv?
You can use the search bar at the top of the website and enter the title of the show or movie you are looking for. You can also filter your search results by selecting specific genres or categories.
Can I watch catchontv on my TV?
Yes, you can watch catchontv on your TV by using a streaming device such as Chromecast, Apple TV, or Roku. You can also connect your laptop or mobile device to your TV using an HDMI cable.
Why am I seeing ads on catchontv?
Our platform is supported by ads, which help us provide free content to our users. However, you can upgrade to our premium subscription to enjoy ad-free content.
I am experiencing playback issues on catchontv, what should I do?
This could be due to a slow internet connection or a technical issue on our end. Try refreshing the page or accessing the website at a later time. If the problem persists, please contact our support team.
How can I cancel my catchontv subscription?
You can cancel your subscription by going to your account settings and selecting the option to cancel. Please note that subscriptions are non-refundable.
Why is my video quality poor on catchontv?
Poor video quality could be due to a slow internet connection or the video being streamed in a lower resolution. You can adjust the video quality by clicking on the settings icon on the video player.
Can I download videos from catchontv?
No, you cannot download videos from our website. Our content is only available for online streaming.
Does catchontv have subtitles for shows and movies?
Yes, most of our content has subtitles available. You can turn on subtitles by clicking on the settings icon on the video player.
Is catchontv available in my country?
Our services are currently available in select countries. You can check the list of countries we operate in on our website.
Can I watch catchontv offline?
No, our content is only available for online streaming. You will need an internet connection to watch our shows and movies.
How often is new content added on catchontv?
We add new content to our library regularly. You can stay updated on new releases by following us on social media or subscribing to our email newsletter.
Am I allowed to share my catchontv account with others?
No, sharing your account with others is a violation of our terms and conditions. Each user must have their own individual account.
I am experiencing billing issues with catchontv, who can I contact?
Please contact our customer support team for any billing-related inquiries or issues.
Can I watch catchontv on multiple devices simultaneously?
Yes, depending on your subscription plan, you can stream on multiple devices at the same time.
Is catchontv available on mobile devices?
Yes, our website is optimized for mobile devices, and we also have a mobile app available for download on the App Store and Google Play Store.
I am unable to access catchontv outside of my home country, why is that?
Due to licensing restrictions, some content may only be available in specific countries. If you are traveling outside of your home country, you may not be able to access certain shows or movies on catchontv.
How do I report an issue or give feedback about catchontv?
You can report an issue or give feedback by contacting our customer support team or filling out the feedback form on our website.
Why am I getting an error message when trying to login to my catchontv account?
This could be due to an incorrect email or password. Try resetting your password or contact our support team for further assistance.
Does catchontv have a parental control feature?
Yes, our parental control feature allows you to restrict access to certain content based on ratings. This feature can be enabled in your account settings.